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"Delicious generous food and delightful staff"

"Fantastic stay in the lodge cabins external to the main hotel. Very friendly staff. Quiet restful night’s sleep. Had fab breakfast and lovely evening meal at the hotel. Highly recommend staying here."

"The receptionist didn’t acknowledge me as I approached the desk to check in as she was busy checking her phone. When she finally realised I was there she made me feel like it was a hassle to serve me and she couldn’t wait for me to leave. A polite enquiry about the time for breakfast was met with a roll of the eyes. The staff in the bar/restaurant weren’t much better. It was busy to be fair but they made me feel far from welcome. I left and ate at The Fig nearby instead where the staff were much...

"The hotel is well located close to river and not too far from Wroxham. The road is quite busy so it was a bit noisy during the night, especially with the windows open. Room was clean and breakfast was good."

"Great place to stay. Excellent communication - staff were able to arrange an early check in for me. Room was spacious and clean."

"Staff very welcoming and the room was great"

"A great place to stay in the heart of Norwich, stayed for a friends wedding and all was fabulous !!"

"Perfect for a visit to uni for a gig"

"Our room was tiny and tiny windows and boiling hot had to check out early as there was no other rooms to change to ."

"We had a really good time and we recommend the hotel."

"We had a pleasant stay for one night, good value for the money"

"We stayed here for our anniversary, its a very impressive building, staff were very friendly and helpful. Our room was very nice, large bed, great big soft pillows, air con nice and cold. Only issue was the water pressure of the shower, if you wanted anything other than a cold shower the water pressure dropped so you were basically hugging the wall to get under the water. We did let the staff know this upon checkout. We had drinks out on the terrace overlooking the golf course which was lovely...

"Stayed here 2 years ago nothing has changed which is good. Great location."

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

"Good value for money. Basic room but clean and large for the price."

"Everything was really good - excellent "

"The staff were always helpful and always working hard, especially the lady who did the breakfast. Would stay again Well done to all."

"Upon arrival, we discovered that our room had two single beds pushed together rather than the double bed advertised. Given the record-breaking temperatures over the bank holiday, the climate in the room was exceptionally hot. We discovered that one of the radiators was on full blast and with no control valve to turn it off. With no air conditioning we were forced to open the windows. However, our room was located directly above the hotel kitchen and it's extractor fan which was extremely loud...

"Had a lovely stay this weekend. The cooked breakfast was lovely! Staff very friendly. I liked the trolley available to help ourselves to top ups of towels, water and extra tea and coffee supplies. Quiet location. Bed was a little creaky, but comfortable, on ground level which was nice too. Bathroom grouting could do with a little de-moulding, and shower heads could be a little higher. Also plug sockets by the bed would also be more helpful. But overall, i cant complain and would stay again!"