โรงแรมและที่พักในสโต๊คโพเจส

"The staff were very pleasant and helpful. I had a comfortable sleep but the negative was that there was a plumbing issue in the morning so there were problems in the kitchen so we were unable to take a shower in the room and also unable have breakfast which we had paid for. Therefore, we checked out earlier than intended And drove home. When we called the hotel to say that we left and didn’t have breakfast, the member of staff just said oh,very sorry but it was only an hour and we did then...

"We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were...

"Staff v courteous and friendly. Just a bit disappointed as we didn’t get the room I booked but otherwise v good location, v clean and v good pricing. "

"Amazing hotel for business travelers and hip city tourists "

"部屋は清潔で非常に綺麗でした。 私は気にならなかったですが、窓がないので外の風景を見ることは出来ません。"

"The staff are hostile, prejudice and mean. Thwy will not clean my trash, nor clean mu room. They do not have good breakfast. And asked me to use the water from the bathroom to prepare my tea. They claim I didn't pay for my stay before I got there, meanwhile i did already before i left the states. So, I had to pay $310 in cash when I got there in addition to what I already paid with my credit card. So, I will now have to call my credit card company to dispute it if my card got charged. "

"Our stay at the Clermont was outstanding, easily a 12/10. After a long flight from NY, having our room ready early was such a gift. The staff were Amazing, especially Kamil and Rhene. Everyone at every turn was so friendly and helpful. The hotel’s location was the icing on the cake. Easily accessible to Everything! Right above the underground, yet when you enter the hotel, it seems like you are miles away. The added touches made my daughter’s birthday extra special and were so thoughtful. The...

"Exceptional service and lovely room. "

"great hotel quiet, clean, well design & suportive staff"

"I always like staying here, it's got quite expensive but it has everything I prefer. The property is beautiful, the rooms are lovely although some can be noisy. The pool is an absolute treat and so are the lovely steam room & sauna. It can get a bit busy down there but if you get it to yourself it's heaven! Breakfast is expensive but very good with excellent vegetarian options, the staff in the restaurant are the best :) the cocktail bar is good but pricey and sometimes the service is a bit off...

"We choice the hotel because it was close to the train station so easy access. The rooms were very clean."

"The rooms were nice and clean. The hospitality was great. And the breakfast was great. All in all it was a great experience and stay. Just a few minutes from the West Brompton station which was great. Will stay there again. "

"Great staff and rooms"

"Yes yes "

"Everyone was so helpful and made us feel so special! The location was walkable to so many restaurants, shopping and sights like Trafalgar Square, Westminster Abbey, Big Ben and more!"

"Exactly what I expected and required. The gent at the front desk was wonderful. "

"Pros: clean, big room, bathroom good, big TV Cons: mattress wasn’t comfortable, heating up the room turns on a noisy fan. The “public” wifi works in the room on the 1st floor (who knows about higher floors). But the “guest” wifi where you enter your name and room number did not work, it just presents an endlessly flickering “connecting…” page. "

"Brilliant hotel and literally round the corner from Paddington station and a 5 minute stroll to Kensington gardens. The spa is small but cute and you get it to yourself for 30 minutes. There is only a plunge hot tub and steam, but it is lovely!"