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"Manager was very helpful, reallt enjoyed my stay excellent property and staff"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"Love it"

"Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

"Staff was kind and hard working. Staff we met were usually doing at least two jobs ie front desk and working breakfast room or front desk and laundry. Staff was very helpful."

"🤗"

"Nice view of the lake. Easy parking. Staff were nice and the room was good. The bathtub wasn't pristine by any stretch. The property needs an update badly, but I understand that's costly. It was a solid stay for a driving trip in upstate NY on a holiday weekend."

"Hot tub did not work. The plug was worn so water drained right out. No toilet paper. When asked for bed change as advertise you can receive on request, we was told no. Well yes in morning but was not done, then no when requested a 2nd time. Old beds with a pad put on top. For couples I would not recommend."

"Parking can be a bit of a challenge because of city location, and if you drive to entrance to unload , you have to leave the lot and circle back around to get back to parking lot. It's not really a major issue, but it was a pain in rainy weather. We have stayed there before and were perfectly satisfied; it's much nicer than a couple other local Inns. However, this time around we had a bed that definitely needs replacing!"

"Clean, quiet, good breakfast, easy check in and parking, good location"

"Their transferring systems, but they’re handling it well :)"

"Very clean, everywhere even the parking lot! We had such a lovely woman check us in that was so helpful and even attentive to my daughter, gave her some fruit snacks - sounds small but those things really make such a difference in the atmosphere and positive of a time it was. The breakfast was amazing. All around I would recommend this location to anyone who needs to stay in Jamestown. We will be back if the future!"

"Staff was polite n friendly! Room was clean. It was extremely windy this night and there was a garbage can blowing against my car most of the night. There was coffee in the am but no sugar only Splenda:( and no continental breakfast as described. It served its purpose."

"Beautiful historic property in need of some "cosmetic" touch-up."

"Room was disgusting. Smelled like cigarettes and mold."

"It was a basic, clean and affordable."