โรงแรมใกล้สวนสติลวอเตอร์เกลนฮอลโลว์, Saratoga Springs

"Great location and view, loved having the restaurant/bar downstairs. Had a fun trip. Only thing I didn't love is the check in process was kinda weird with noone to talk to, but it all worked out just fine."

"The hotel was clean. It had two outdoor sitting areas, plus lots of indoors seating. It had a pool and exercise room which I did not have time to use. The room was bigger than expected with a sitting area and desk, plenty of counterspace, etc. All was good."

"Nice room and convent to Saratoga raceway"

"The breakfast was great and delicious coffee!"

"Traveled with a dog. Room was spacious and lovely. Breakfast was good. And they have an outdoor pool. Adjacent to Saratoga Spa State Park! I'd stay here again."

"The room was recently renovated, very spacious and clean! The property looks like it's getting updated still. The staff was helpful in providing directions to the room. We weren't sure about breakfast (which is provided) or checkout. The hot tub is not jetted but was very nice. Sauna didn't look fully setup. There were no towels when we went in the morning. We called for some but didn't get any on time to use the pool. Overall, we were very happy and would still return. It's a convenient...

"Ac not working properly the first night of our stay"

"Convenient parking Shuttle service & trolley Room excellent & staff"

"Super nice staff!!"

"No breakfast available. Bathroom very dated and tub shower unsafe with no grab bar. Would not stay here again"

"Clean room. Wonderful staff. Delicious breakfast. Highly recommend."

"This was a basic facility no dining room. The staff did change my booking from a two queen beds to a king size because I was the only occupant. "

"I was a huge fan of Brookmere and I will go back. However, I was quite sad to see every trip resulted in more issues than the last. I suspect the hotel is very thinly staffed because the issues stemmed from lack of care rather than poor facilities. e.g. Housekeeping would clean the bathroom but leave all the hair on the floor, repeatedly. The cleaning was very much at eye level only. It was not great to check in to a hotel room and notice other people’s hair on the bathroom floor. The next...

"We had excellent customer service and was greeted always with a smile. Will definitely stay there again."

"I didn’t know where the front desk was when I went in. It looked like the check in for the restaurant. There was no one around. I walked around and finally found someone to ask where the front desk for the hotel was. I still had to wait for 2 people to come out. Then his computer didn’t work. The other person who seemed annoyed had to help me check in. She did ask if I had a preference, I asked for a low level room, minimal walking to out side. She put me on the first floor way in the back. My...

"Room was clean. Parking was difficult. Lot is very small. Breakfast was good."

"My wife and I stayed for 3 days while she had a back proceedure. I asked the front desk if we would get a balcony room so she could rest in the sun. The hotel put us in a great room upgrade at no cost. The dining was good and cooked to order. A great stay."

"I felt this hotel was overpriced for what I got. They had to change my room because the dark window shade was broken and wouldn’t open at all. That room was dark and depressing. I didn’t understand how to raise and lower the temperature in my room. The staff member’s solution was to have me just reave it off which was not a good solution. I also didn’t understand how to turn on the fan in the bathroom. The staff says I didn’t need to turn anything on as it is on all the time and just...

"Pool was freezing cold."

"Charm in abundance convenient location and uniformly friendly staff."