The host requires you complete the following before checking out:
Kindly remember to leave the key behind. Our key fobs and garage pass are quite costly and challenging for us to replace.
We would truly appreciate it if you could take a moment to complete the checkout survey in your guest portal or checkout message. Your feedback means so much and helps us keep improving.
Thank you for staying with us. Our cleaning staff will take care of the unit, so there's no need for you to do anything. Safe travels!
The property itself inside the apartment was fantastic. The check-in process was strange, though, as the video explaining everything was much longer than it should’ve been. The directions or email just before check-in, and the check-in process was complex.
This place truly felt like a home away from home. Everything was spotless, comfortable, and well cared for. The location made it easy to access everything we needed, whether dining, shopping, or exploring the area. I would definitely return!
great location, with garage spaced ( thought that is a bit confusing to figure out where the space was located); apartment was super comfy, nice size and layout, with living room/open kitchen concept (complete with all cooking and utensils ). Large bathroom w/a nice shower. Towels were wet but we worked that part out.
great gym facilities in building and a fun basement equipped with (adult) games! rooftop was not open, even to enjoy the sunny day.. which meant the pool too was not available. I will definitely stay here agin
This apartment was amazing—so cozy and stylish, it made our trip extra special. It’s truly a great find with all the comforts of home and then some, highly recommended!
My wife and I loved staying here. Lots of space and was very clean. Front door staff was very helpful and friendly as well. We would definitely recommend 👍
The room was clean, the customer support is kind, but this is not a hotel, and it’s not an easy process. You need to fill out additional forms, leave a credit card, and watch a lengthy check in video. When you arrive you have to park away from the entrance, check in, go to your room, get a key, get a parking pass from the room, go back to your car and go to the garage. My assigned spot was taken when I arrived. I was offered another spot that was compact only and I have a pickup truck. After an hour we were able to sort out parking. Again, the room was beautiful, clean, it was great. But the process to park and get into your room was cumbersome. At checkout you need to back to the garage, get your parking pass and rear view mirror hanger, leave it in the room, and then go back to your car and leave. For a very long stay, it might make sense. But for a quick 2 night stint, there’s so many hoops to jump thru.
The apartment was amazing. It was spacious, clean, incredibly comfy bed (although it made early mornings a problem!). The check in process was really easy. I also love the fact there is a huge washer and dryer so was able to do some washing mid-stay and not have to fill my suitcase up too much.
The Gym was great and not too busy so was able to use the equipment I wanted to.
I had a question one evening and emailed Hyatus expecting an answer the next day and they came back with a very helpful answer within 10 minutes!
The only slight negative was that the heating didn't seem to go very high, so given I was there at a particularly cold time it did tend to get chilly and then it struggled to heat up, but there is a blanket provided which took the edge off while it heated up.
A suggestion for an even better experience would be to provide basic items, like salt, pepper, herbs, butter etc. I bought these for cooking, but ended up wasting quite a lot due to the fact I was only there for 10 days.
Another suggestion would be to provide some more hangers - there were only 5 provided so had to double up. Absolutely not a deal breaker though!
Overall the apartment was amazing and these small points did not in any way ruin my stay. I will 100% be staying there again!