โรงแรมใกล้โบสถ์ St. Padre Pio Chapel, Rochester

"Watery orange juice was yellow. Pot smell was ridiculousy present thruout hotel, only two working elevators were broken one day, other times was only one working elevator, hot water in lobby not hot for tea, had to nuke it in room, appliances dirty. Kids running up and down hallways unsupervised. Bring your own cleaning supplies. "

"The staff was friendly. They put us in a regular room when i booked a suite. There were lights out. We got dog hair on our belongings from not being vacuumed well and ants in the bathroom. "

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash."

"Great service"

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"Clean room, spacious, breakfast is great."

"Very nice property and staff. Pool was closed during visit."

"Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING."

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw.."

"Great stay"

"Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night."

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"It was very inconvenient having to enter the airport every time we returned to our room but my bad for not realizing the hotel was located on airport property. This hotel is extremely overpriced for the type of room this was. It was a small room with a very tiny bathroom. Not many parking spots either. This is a convenient place to stay if you’re needing somewhere to sleep after a flight and I guess that is what you’re paying $200/a night. "

"Cleaness customer service quiet"

"Front desk guy was very understanding and helpful"

"clean room. floor VERY creaky..sink in bathroom had very loose taps"

"The bed /mattress is so hard and in poor condition that I cannot sleep. I end up using the blanket from one bed to put under my other bed to make it softer and still slept only two hours the second night The bed linen and towel are so hard I don’t know how they wash it and dry it. It is so rough and scratchyIt’s hard to use. I definitely do not recommend this place, it is absolutely not worth it"

"Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient."