โรงแรมใกล้ประภาคารเซนต์แมรี่, Newcastle-upon-Tyne

"When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance."

"Hotel ok can't fault the staff and Room service really on the Ball thanks, Could have done with a fan in room really warm"

"Staff were great and breakfast was fine. Our room was yet to be redecorated but was ok. Bathroom mirror light/socket not working, and bed a bit creaky, but prob because of that. Overall we felt it was good value for the price."

"Good standard hotel. Ideal for an overnight stay.Would stay again."

"Had to put a complaint in"

"Excellent standard of room and facilities . Food, staff etc was amazing"

"Friendly staff. Comfortable room. "

"It's a very nice hotel with plenty of charm and a really nice location. Cruise ships and other large ships come right past and it's not far of a walk to the main beach area and Pleasure Beach and was nice and quiet for our stay. Hard to fault the hotel in general. Breakfast was very nice as well. Staff were friendly. The rooms were roomy and looked nice but unfortunately the pieces didn't add up to what I had hoped for. It was a hot weekend and fortunately quiet so we could have the window...

"Excellent experience"

"It's a fantastic place to stay, but the wallpaper which is fab could do with glueing down in the room we stayed in 132. Also herb sausage is not breakfast sausage, maybe do just pork or beef sausage. Everything else was fantastic lovely stay."

"Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful "

"Lovely waitressing staff. Great evening meal. Delicious breakfast. Great view from room overlooking the North Sea. Fantastic sunrise viewing."

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"Location, 10 minutes from the airport was excellent. Although very close to the A1, the hotel is situated within green and leafy gardens. Our room, third floor looking over the car park, had countryside views and we could hear very little road noise even with the window open. Clean and comfortable room and good to have a shower separate from the bath. Reception and bar staff welcoming, helpful and very friendly throughout. Food in the restaurant, from a reduced menu, was okay. Would have been...

"Unfortunately we were unable to stay at the Longship. We arrived after our concert to a closed pub. In the write up it states check in after 2pm with no end time, it also states to communicate with the property for late check in to arrange access no one responded. Please change the wording in the advert to explain better checking in only in pub hours."

"Tutto ok, personele accogliente e pulito"

"Great location. Nice hotel. Most of the public spaces were great. Loos were a bit of a mess. Also staff at breakfast were not be helpful when coffee ran out of Milan’s coffee And the chef can’t pouch an egg. Food on Saturday night was great. Staff patient."