"The valet and front desk staff were great! Everyone was friendly and helpful, really created a welcoming environment. The overnight parking is a little pricey, but they took good care of our car and offered a speedy retrieval when needed. Parking in the area is limited, and while there is some street parking, wasn’t sure it was secure enough for an overnight. The hotel amenities were wonderful. The indoor pool and hot tub were great, along with a really nice gym. All facilities were really clean. Be sure to check out the art galleries on the second floor. The gallery space was some of the best we’ve seen at a 21c Hotel. Free bottled water with easy refill stations was a plus. Our one critique was that our room carpet and bathroom floor could’ve used a better cleaning, and the rooms are showing some wear and tear. Not horrible, but we stayed here about two years ago for the first time, and the room was extremely clean and well cared for. Hopefully, they’ll pay better attention to this because it’s a nice hotel in a cool building and it would be a shame to let it fall into disrepair. "