"The ladies on reception were lovely, very friendly and informative. The room was very spacious and clean. The lady on the bar was great too, smiley and chatty even late on when the bar filled up after the Becky Hill show at Haydock racecourse!"
"Diane/diana (I may not have got that right) was excellent in getting us checked in and understood the urgency to get in and out as we had been delayed on the M6. Professional and great customer service"
"The whole experience was very good from checking in to leaving all the staff that we dealt with were very helpful we had a double room which was very large and clean the breakfast had plenty of choice and the pool and facilities were excellent i would have no problem recommending this hotel a very good hotel at a good price"
"Wonderful modern hotel in the heart of Liverpool. Awesome staff, big room with nice design. I lived my stay there and would return anytime. Anyway two topics for improvement: The mirror in the bathroom needs a light, I could not shave myself properly and the desk needs a lamp as well. I was unhappy that the window could not be fully opened due safety regulations. As the week was very hot outside the room could not be vented with fresh air. But the hotel provided an electric vent. Thank you for...
"Clean place. 3 of us stayed. Firm bed but comfortable. One pillow not enough but two too much- only real criticism. Reception staff lovely. Good central location but quiet. "
