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"The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel."

"The breakfast was well presented, tasty & pleasantly served"

"We enjoyed"

"Lovely hotel. Rooms clean. But the furniture In our room was a little tatty, needs updating. Don’t know about other rooms. "

"Room was clean, friendly stuff, good Wi-Fi!"

"Nicely positioned near the town centre, easy to walk to the beach etc.. Breakfast good.. Staff delightful and friendly! "

"I really enjoyed this hotel and a special mention the staff "

"Second time staying, a beautiful place tucked away just outside Norwich. Staff very friendly, my room in the cottage was lovely. Breakfast was ok, with a small choice but was adequate. You can go for a walk near the hotel but it is a very busy road with no pavements so take care."

"Staff were very nice and room was clean and tidy"

"Just an overnight stay so didn't use many of the facilities but the location is nice even when the weather is a bit grey "

"Ideal accommodation for the 2 of us, just wanting somewhere clean, tidy and modern to use as a base for exploring the area. Resort restaurant was excellent, plenty of food options, the staff were very attentive and friendly. "

"A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel. "

"Clean room, very friendly staff, just 5 minutes walking distance to Central Station, 15 to the Castle. Their motto “Affordable comfort for everyone” suits well. Will definitely consider this hotel when going to Norwich again."

"Good value hotel if you don't mind a few things not quite right. Clean."