Search Hotels Near Splash Water Park, Punta Cana

"The property was beautiful but not well cleaned in certain areas The room was nice,however we had an issue with a clogged toilet that we reported and because it was neglected by maintenance for two days (though we kept bringing it to their attention) we ended up with an entire room being flooded with at least an inch of water. Several of my personal items were ruined Even after it was finally fixed the management didn’t seem to care What was also disappointing was that many of the staff were not very friendly or attentive (we have stayed at many Riu resorts and this was our least favorite experience!"

"The pool is really nice! No elevators or special services if you have a handicap. Lots of walking, so if you’re in a wheelchair it’s not equipped for you. Beach at Amber is beautiful"

"Great stay! Great staff! Great country!!"

"Nice grounds and pools. Loud lobby and buffet at colonial. They should invest in acoustic panel. We couldn't always hear the workers talking to us. Riu is known for party: swim up bar, disco or Riu party place. Emotions were high from lunch to late at night for lots of guests, not the best place to relax. We speak some Spanish, but we noticed that some workers at the online check in and some of the cleaning crew didn't engage in conversations. We had a problem with our toilet - it didn't flush at all. We reported it within the first hour (4 pm) of being in our room. We went three times to the reception before they finally got a new room (no upgrade) at 8:30. The next day we received an apology letter and two dollorama keychain. We expected more from a big chain like RIU. We will not return to any RIU."

"No duden en reservar en este hotel buena relación calidad precio"

"We used Amstar transportation services, and the experience was excellent,truly a 10/10. The buffet offered good quality and a decent variety, though the service could be improved. We tried six restaurants, with Il Paradiso (Italian) being the highlight—both the food and service were outstanding. The Gourmet restaurant had average food, but the service stood out. At Le Flame (Steakhouse), the food was delicious, but the portions—especially the steak—were excessively large, leading to waste, and the service was not at the same level. Takara (Asian) was average overall, while Las Olas (Rodizio) was disappointing, with poor service and underwhelming food. We attended the Oneiro show, which was highly entertaining but geared toward adults. The fixed menu was not enjoyable, with oversized portions (like a giant hamburger) that resulted in a lot of uneaten food. It would work better as a show with light snacks rather than a full dinner. The room was comfortable, especially the beds, but felt outdated and had maintenance issues. Some amenities were missing and not replaced despite requests. Entertainment overall did not meet expectations. Shows lacked variety and interactivity, and scheduled activities were often canceled, making evenings repetitive. The beach was crowded and busy with vendors, while the pools were clean, spacious, and enjoyable. Internal transportation was efficient. Although we had a good stay overall, the hotel did not deliver on its promise of unique, kid-focused"

"Staff stole $1100 from our safe in the room. Yes, it was locked and yes we checked it daily. Of course they have a master code to open it. Security did little to nothing to assist. "

"Highly recommended, we will be back for sure"

"Clean everything "