Search Hotels Near Splash Island Water Park Saint Lucia, Gros Islet

"The suite was beautiful and very clean with gorgeous views of the Marina. The staff were extremely helpful and pleasant and made me feel welcomed. Spa is a must! "

"The property is beautiful but the rooms need to be cleaned properly and better maintained. The Spa was amazing. The food was okay."

"The Cockpit Lounge / Grill is not to be underestimated, be nice, be patient and tip the staff they will remember that"

"Upon my arrival, I was warmly greeted by Linus, an older gentleman. His kindness and welcoming demeanor left a positive impression on me. When I checked in, I was informed that my room would be ready at 3 p.m. as it was not yet prepared. My room finally became available sometime after 4 p.m. During my stay, I noticed an unusual odor coming from the shower area. Despite this, the room itself was quite pleasant. I was surprised when the staff contacted me at 7 a.m. to introduce themselves. While I appreciate their efforts, I believe such calls can be scheduled for a later time. Considering my late arrival from the west coast, I was still experiencing sleep deprivation. The service provided was inconsistent. When I requested that my room not be serviced, I would return to find it had been touched. Several cleaning staff members exhibited unprofessional attitudes. In contrast, the women working in the restaurants were exceptionally courteous. The food truck located by the pool served the most delicious cuisine. Hunter Steakhouse was an exceptional dining experience. The inclusion of Nexus for excursions was a commendable addition. The boat excursion was enjoyable and allowed me to relax. However, I must admit that I value service highly, and I encountered more negative experiences than positive ones during my stay. I decided to share my feedback here because when I checked out, I noticed many unhappy guests expressing the dissatisfaction & I felt it was enough going on."

"Amazing nice staff"

"The staff were amazing, especially the butler service. The rooms were very nice and the amenities were adequate. The property was beautiful, there were plenty of opportunities for activities, and also space for relaxation."

"Staff and facilities were excellent "

"Staff was exceptionally nice. Kudos to the chef Dinner was par excellence....looking forward to my return"

"We had a good time! The staff were friendly and helpful, pleasant and smiling.The food was delicious! Although there was no live entertainment on site, the beach was a short, relaxing walk from the hotel. Would stay here again!"