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"Excellent selection and some of the best staff and comfortable beds I have ever experienced in my travels. Its our "go to" when we visit family in Southlake. The manager runs a tight ship."

"Very clean and comfortable hotel with friendly staff and great service. The rooms were super clean, the breakfast was fresh and tasty, and the atmosphere felt relaxing and welcoming. Everything was well organized and the location was convenient. Would definitely stay here again."

"I was in town for a funeral. All three meals were provided by room service and they tasted wonderful. Staff was useful. Room was clean. Someday I would like to go shopping in the area. I wish they had a staff person that could have assisted with me with my hair."

"Staff were very friendly and helpful."

"We had a nice stay."

"Our stay was okay. Could have stayed somewhere a bit better. I booked this hotel because we wanted a hot tub, and I could Have sworn it said there was one and when we got there, there was no hot tub. The sheets and towels also had stains. Not a terrible hotel, but probably wouldn’t stay again."

"Clean room. No issues"

"Everything was excellent except the TV's are very outdated and need to be replaced."

"The staff showed a high level of friendliness. Sara and Jules at the parlor provided excellent service; they were engaging and courteous. The hotel needs some maintenance, especially the paint on the room walls. The entrance door to our room was chipped, and the carpet in the hallway leading to room 410 requires urgent repair. Additionally, the caulking in the bathroom and shower needs to be refreshed. The mattress was too firm for my comfort, although the pillows were excellent. During our...

"Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return."

"Easy checkin. The parking was a little different with us having to park across the street in a parking deck (we arrived late at night) but it was a very safe area. Staff was friendly and professional. Room was spacious and comfortable. Only complaint is that the pillows were all air… minimal fluff lol! We will definitely stay here again."

"Cleaner knock at our door at approximately 9:00am even though checkout was at 11:00am. Was extremely upset about that."

"More food options and longer restaurant hours on site would be helpful"

"Good breakfast"

"Best value hotel I've ever stayed at!"

"The hotel was a bit outdated but it was ok. The staff was very nice and helpful"

"Great location convenient and beautiful hotel"

"The most equipped hotel room I’ve ever stayed in. Sink, refrigerator, dishwasher, dishes, all kitchen equipment and utensils you would need for a full weeks stay with family. I was very impressed and hope to get to stay there again."

"Very dirty carpets, smalls bad. I’m very disappointed. Some people smoke something what stinks through the hotel. Very bad experience. Never again!"

"There wasnt much breakfast and had to wait a while for them to add"