"Would definitely return. Hotel is super well kept and clean, and the staff (as mostly in Brazil) are very friendly and service oriented. You get a 5* for a 3* price.
10000% reccomend. "
"This is my second stay at the Windsor Excelsior in Rio. The hotel is clean, the rooms are excellent. Very professional with outstanding customer service. Any time I visit Rio , I will stay at the Windsor Excelsior! We loved our stay!"
"Sin duda muy recomendable, la atención de la Srta Mayra fue excelente, te hacen sentir seguro y muy cómodo, la comida del restaurante muy buena con variedad y saludable. En general un muy buen trato de todo el personal.
Gracias por hacer de este viaje algo inolvidable"
"The hotel and service are excellent and the location is fabulous. A couple of suggestions to make it even better:
1. The shower in our room (804) leaks flooding the bathroom. Could this be fixed?
2. Coffee and tea facilities as well as a paper tissue box are standard amenities that were missing.
3. The hotel is by the beach, yet there is no shower or even a tap by the entrance, forcing guests to enter the lobby and their rooms covered in sand.
4. There are no umbrellas for the guests, and we...
"I spent a week at the hotel and it was lovely. Let me start by saying that they staff there are very professional and very pleasant to interact with. The executive room was not very much to my liking, too small, and the bathroom is outdated; however, I somewhat settled because of everything else that was good. The breakfast was awesome, and I mean it. Plenty to choose from. I will definitely recommend this hotel. Ideal place to stay "
