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Premier Inn Southampton City Centre - West Quay

3.0 star property

Choose dates to view prices

Close to WestQuay Shopping Centre and Southampton Cruise Terminal, Premier Inn Southampton City Centre - West Quay provides amenities such as a restaurant. Guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
The current price is ฿3,013
฿3,615 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Bed sheets

Family Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | Bed sheets

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Bed sheets

Standard Double Room, Accessible Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Bed sheets

Superior Double Room

8.2 out of 10
Very good
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower | Bed sheets

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4
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About the area

Southampton City Centre, a neighbourhood in Southampton, is home to Premier Inn Southampton City Centre - West Quay. Paultons Family Theme Park - Home of Peppa Pig World is a popular attraction and the area's natural beauty can be seen at New Forest National Park and South Downs National Park. Looking to enjoy an event or a game while in town? See what's happening at Civic Centre or St. Mary's Stadium. Visit our Southampton travel guide
Map
Harbour Parade, Southampton, England, SO15 1BA

What's nearby

  • A grassy field with trees, a hill, and a Holiday Inn building in the background.
    Mayflower Park
    4 min walk - 0.4 km
  • A historic building with a stone facade and a Tudor-style structure with timber framing and white walls.
    Tudor House and Garden
    5 min walk - 0.4 km
  • A detailed model of the Queen Mary 2 ship in a museum.
    SeaCity Museum
    12 min walk - 1.1 km
  • The Quays
    1 min walk - 0.1 km
  • WestQuay Shopping Centre
    3 min walk - 0.3 km

Getting around

  • Southampton Central Station
    12 min walk
  • Southampton (SOU)
    25 min drive

Restaurants

  • McDonald's
    5 min walk
  • Burger King
    4 min walk
  • Five Guys
    1 min walk
  • Bill's
    8 min walk
  • Ed's Easy Diner
    4 min walk

About this property

Premier Inn Southampton City Centre - West Quay

  • Hotel near WestQuay Shopping Centre
  • Close to Southampton Cruise Terminal, Premier Inn Southampton City Centre - West Quay provides amenities such as a restaurant. Stay connected with free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), express check-out and luggage storage
    • Smoke-free property, a 24-hour front desk and a lift

Similar properties

Exterior
Novotel Southampton
Southampton City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
8.4 out of 10, Very good, 1,010 reviews
The price is ฿3,841
฿4,610 total
includes taxes & fees
17 Aug - 18 Aug
Novotel Southampton
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Premier Inn Southampton City Centre - West Quay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Premier Inn Southampton City Centre - West Quay?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Premier Inn Southampton City Centre - West Quay on 17 Aug 2026 start from ฿3,013, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Premier Inn Southampton City Centre - West Quay?

Check-in start time: 3:00 PM; check-in end time: 12:00 AM.

What time is check-out at Premier Inn Southampton City Centre - West Quay?

Checkout is at 12:00 PM.

Where is Premier Inn Southampton City Centre - West Quay located?

Located in Southampton City Centre, this hotel is within a 5-minute walk of The Quays and WestQuay Shopping Centre. Southampton Cruise Terminal is 1.4 mi (2.2 km) away. Southampton Central Station is 12 minutes by foot.

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Reviews

Premier Inn Southampton City Centre - West Quay Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 81 out of 154 reviews
Rating 8 - Good. 46 out of 154 reviews
Rating 6 - Okay. 19 out of 154 reviews
Rating 4 - Poor. 4 out of 154 reviews
Rating 2 - Terrible. 4 out of 154 reviews

Reviews

Verified

4/10 Poor

Lawrence

Liked: Cleanliness
Air conditioning kept turning off (and displaying an error code) leading to a very uncomfortable stay. Problem was reported to front desk and it was unclear if they tried or were unable to do anything about it. Have stayed here before and it was decent, but this most recent stay was not pleasant at all.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, rooms were good, no complaints, would definitely stay here again. Also good location.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay pre or post cruise. Walking distance to the cruise port. The beds and bedding are super comfortable. Across the road from West Quay shopping centre which is convenient for shopping, cafes etc.
Stayed 1 night in Jul 2026
Verified

8/10 Good

WaiChunBeggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is actually ac at this hotel which is not advertised. It’s also walkable from the railway station. We took uber from the train station to the hotel. It’s only cost us 8 pounds. We could have walked to the hotel if we knew it’s only 400 meters away. It’s literally just around the corner if you know the way. However, The road to the cruise ship on the other hand was harder and not well signed. We missed a few turns but eventually got to the ship in an hour!!! We found that there’s no use asking for directions in Southampton. People don’t seem to know the place very well even the receptionist at the hotel…they just tell you to get a taxi. We probably could have done so to save time and our insanity!!! Good that we didn’t miss our ship 👏👏👏nice hotel next to shops, historic buildings, waterfront, restaurants and train stations. Would like to go back. Southampton has lots to see. One day is not enough…
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was going out on a cruise (NCL) and wanted to be as close to the port and in an area full of things to do, so I found this great hotel with a bar/restaurant on the street level. Perfect launching pad for your Southhampton vacations. Leila & Ernest
Stayed 2 nights in May 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had no ac but staff handled a change quite quickly. The whole hotel and restaurant was completely overwhelmed - not sure if it was due to the full house or a lack of staff but they all kept a smiling face and tried to help everyone as quickly and efficiently as possible. Would recommend but perhaps not in a busy weekend. Parking and drop off was a major problem
Stayed 1 night in Jul 2026
Verified

4/10 Poor

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Who was contemporary and nicely designed? The room was extremely hot. No air conditioning 80° plus. I asked them to fix the air conditioner. They told me that they couldn’t do anything about it, and they offered to give me another fan but we already had two fans in the room. I don’t think that room was worth $280. Very disappointing.
Stayed 1 night in Jul 2026
Verified

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, property conditions & facilities
酒店地點很方便，Westquay 商場和 IKEA 都很快去到。客房乾淨舒適。 酒店沒有免費停車場，要泊在 Westquay 的停車場，8 小時至 24 小時 £15。房內沒有雪櫃、拖鞋、漱口杯，比較不便。Room clean 要每天和大堂說，最後第二天我直接跟大堂說請每天 room clean，她說 ok。
Stayed 4 nights in Jul 2026
Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and shower, comfy bed. Helpful staff. Air conditioning not great on very hot days, only 3 towels given for two guests and no Kleenex only toilet paper. Close to cruise terminals and quiet rooms. Included breakfast is convenient but not great.
Stayed 1 night in Jul 2026
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to the port, so you can walk to your cruise ship; it's always nicely located just across the street from the West Quay Mall, which is a great way to kill time. It's also around a 10-minute walk from a lot of other shops and restaurants, making this an ideal location. You can park your car in the mall's multi-story parking garage, which is convenient, although it's an extra charge you have to think about.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We got in late and unfortunately there was really no option for getting food anywhere nearby, despite website making it sound as though there was food available. Staff was friendly. Room was comfortable.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very friendly and helpful, even though they were clearly overworked. Just like all Premier Inns, there are NO amenities like hairdryers, refrigerators to store insulin, etc.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to stay pre boarding on the ship. Clean and a great restaurant. We did a tour from Southampton and walked the area which was interesting. Price point was good not fancy but was what we needed . Definitely would book with them again .
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Premier plus room on the hottest day. It was cool with dark curtains and we had the best sleep. The staff worked so hard and were incredibly helpful. Unfortunately there was a lift out of action so that made queues but everything else was really good including the location.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2026
Verified

8/10 Good

PEICHEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Close to Cruise ship.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

diane

Liked: Cleanliness, staff & service, amenities
Although clean, the property felt tired and cramped. The staff were great and the breakfast was excellent and a lovely surprise. Parking in the nearby multi storey was inconvenient.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Sylvie

Disliked: Amenities
At arrival staff was not very welcoming. not rude but just no smile Staff was helpful with luggage though Be aware if you like face clothes they have none. was told it was not a 5 star hotel. Room was nice and clean. Had coffee, kettle, bottled water, soap, lotion etc.. arrived from a day of visiting london and there was not hot water!!! that was annoying and they didn't give explanation and did not know when it would be back. no comp. was offered.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Self check in process challenging. One elevator was not working made it challenging for cruise day. Has AC but it's weak Walking distance to the mall.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Central Train Station and beside the mall. Room was very clean and comfortable. Staff were friendly and helpful. A quick taxi to the cruise ship pier. Highly recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

ZHICHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast, just evelater only one not enough
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast spread including everything you can think of. Very good deal on the evening happy hour as well. Friendly, helpful staff. Very convenient for cruise embarkation. Be aware that there are three Premier Inns in a very small area. Make sure you go to the right one!
Stayed 1 night in May 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean budget hotel near cruise terminal.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Had reasonable package you could purchase, which included drinks, dinner and breakfast the next morning. Five minutes from train station and Port.
Stayed 1 night in Jun 2026