โรงแรมใกล้สงวนธรรมชาติเขตชื้นอ่าวเซาแธมป์ตัน, เบนิเซีย

"The room was not very clean. Our daughter found cans behind the bed. And we had to request body wash and toilet paper."

"The rooms are clean, and it was conveniently located for our weekend. I did have a booking issue here - when we arrived to check in, the woman at the front desk could only find one of the two rooms I had booked. Even with me showing her my confirmation for two rooms, she insisted there was only one room. We booked me a second room there and then, and all seemed ok. The next day, my card was charged for a no-show on the second room I'd initially booked! I had to call them when I got home and...

"The property outside looks dirty and the carpet smells but the rooms are clean"

"Very pleasant and convenient place to stay. We really enjoyed Benicia and hope to be back."

"Room was spacious and clean. Staff was helpful and accommodating. Breakfast was better than most hotel complimentary meals."

"R"

"I love themmm"

"Room was clean. And they had more than two towels like most places put in the room for 3 people."

"It was a nice place to stay. Affordable and staff are very helpful and friendly"

"I am really unhappy with how my family was treated. I came in for one night stay and they cancelled my reservation that I booked a month in advance. When I talked to AJ (front desk) he said “sorry I had to cancel your reservation because I have only one housekeeper today”. My little girl was so excited to stay but we had to tell her that he cancelled our room. Never have I been treated so badly. He even said we had another room but didn’t even offer to try to accommodate us. Just said sorry we...

"I checked in and was given a room that was infested with roaches. I was given a different room that still had roaches and when i asked the older lady at the office if they had roach spray she seemed annoyed, she looked but couldnt find any. I ended up spending an extra $20 on bug spray and duct tape for their room. The rooms weren't the cleanest either. There was a open outlet behind the bed which was just a hole in the wall (thats what the duct tape was for). Waking up to roaches on the pillows...

"We loved the Union. It wasn't our first time there and it never disappoints. We had the largest room on the 3rd floor with a 180 degree view and amazing original furniture from the early 1900s. The only small complaint is that the king sized bed could use a new mattress. We didn't sleep well because it was pretty bad, but don't let this discourage you from staying there. Maybe they will read this and put a new mattress on the bed. :)"

"It's very nice to be nice property"

"Convenient and good price. The shower was really small and the tv remote barely worked. Minor inconveniences."

"I’m sorry. Our experience was terrible with this property, I trust to book it because it’s Best western, it’s nothing like I saw in photos. We didn’t stay and I had to look for another place. Very disappointing."

"My front desk experience with Shadow was great! She was friendly and professional! She recommended a few places for me to explore since this was my first time in California. Thanks for being a great first impression. I’ll be back!"

"Clean, comfortable, and everything in good order. Lobby doesn’t open until 7am (I was told 6am) but I appreciated the good coffee & half&half. Nice touch - no powdered creamer! There were some really minor issues in the room but overall they’re negligible. Thanks."