โรงแรมใกล้ห้องสมุดเซาท์พรอวิเดนซ์, พรอวิเดนซ์

"Convenience to the venue for the event we were attending. The bottom of the bed sheet was dirty and not changed. In the second room, there was water on the floor when we went into the room. The staff came immediately and mopped up the water."

"Everything was spotless. Everyone was excellent! "

"This place is fantastic! The room was spacious and clean, and the location was great. The staff was also nice and helpful. I'd definitely come again!"

"The room was comfortable and the shower was great. No breakfast option available, but there is a great spot just a few steps away. Room service was quick and very good. There is a speaker in the bathroom to listen to what is on the TV. Only issue is if there is an event with the rooftop bar, you can hear the music if you are on the 5th floor. The music stoped by midnight. "

"Felt outdated and can be confusing to get around. Parking is expensive."

"Room is equal to a motel 6. Staff just due the basic. Breakfast is a joke with Costco pastries frozen and dried out. Parking non refundable valet at $45 per time. Hotel is located in the middle of the downtown slums with a homeless immigrant camp in front of it. This was the worse experience my family had ever suffered from. I would never even consider it at all if it was more honest about the realities of the local area. I would have been more comfortable at a budget inn and far less expensive...

"Great experience!"

"Great cooked to order breakfast. Great view!"

"The overall atmosphere and history is awesome!!! I am looking forward to my next stay nest week!"

"Nice service & beautiful design "

"Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

" Sent to multiple rooms at check in.All were dirty, Shortage of housekeepers. very difficult for front drsk employees. Many unhappy guests. Overpriced. Location noisy. Traffic racing by all night! no on site restaurant, although brewery/pub next door just downstairs with excellent food and beer. Would not stay here again."

"We enjoyed our stay immensely! We are frequent travelers to Providence to attend shows at the PPAC. This is our first time at this hotel, but it won’t be our last. We love the location, as well as the friendly, professional staff. The room was immaculate. The property was undergoing major renovations while we were there, but that was fine. We look forward to returning to the Hilton when it is fully renovated!"

"Bad"

"Staff and service excellent. Restaurant good. Room very comfortable."

"Parking was safe"

"1st they cancelled my room and did not call as they said my card declined which when I called Amex said it did not. I was fortunate that my niece was staying here as well so I just stayed with here because they gave my room away. I did not have another option at the moment. The hotel is very rundown wallpaper and paint peeling. Spots on the rug's towels were clean but old and raggy. I'm not even sure how this place was sold out. Also, a one-night stay was $198.00!!!!!"

"AGAIN THE HOTEL HAD NO RECORD OF THIS BILLING AND SO I COULD NOT BOOK THE ROOM THROUGH EXPEDIA. IT ALSO HAPPENED AT ANOTHER HOTEL 15 MINUTES OR SO EARLIER. I HAD BETTER NOT GET CHARGED FOR EITHER OF THESE. AND IT SURE WOULD BE NICE IF I COULD SPEAK TO A REAL LIVE PERSON FROM EXPEDIA ABOUT THIS, BUT ALL I GET IS A VIRTUAL ASSISTANT. I TRIED SEVERAL TIMES THAT NIGHT TO CONTACT EXPEDIA BUT I COULDN'T GET THROUGH."

"Renter a smokers room in which were we treated as outcasts our sheets and blankets had cigarette burns along with, Outlets did not work along with usb plugs, toilet seat was loose so when you used it you would have to sit straight cause toilet seat went off to the side, no amendities in rm.225 at all had to go downstairs to use microwave along with filling a waste basket with ice to keep drinks cold, Tub had dark rink around the bottom half along with black hair around bottom of toilet from...