โรงแรมนี้ตั้งอยู่ในSouth Hill ภายในระยะ 2 กม. จากสวน Centennial, พิพิธภัณฑ์รถไฟจำลอง South Hill และโรงละคร Colonial ส่วนโรงพยาบาลชุมชน VCU Health Memorial ศูนย์ Thomas W. Leggett และพิพิธภัณฑ์ฟาร์มยาสูบแห่งเวอร์จิเนีย อยู่ห่างจากโรงแรมไปไม่เกิน 2 กม.
Lobby area was filthy with food items and empty bags. Room phone jack was broken not working. Coffee pot missing and no items for coffee. Carpet and chair were filthy. Front desk staff not professional. Maids lounging near entrance to lobby. Would never stay here again and have advised others of the same. Too many items in disrepair to mention but I don’t believe this would meet Wyndham standards. I have worked in the Hospitality industry for 24 years and I have never experienced such a mess prior to this stay.
It was filthy, had bed bugs on the mattresses, rude customer service, there was a pimp and 5 hookers outside both the lobby and rooms that tried soliciting me and other guests, and we generally felt very unsafe being there. We ended up leaving and spending the night elsewhere. This hotel should be shut down.
The place needs to be renovated. I had no soap. I asked for non smoking the room it smelled of smoke.windows we’re filthy. Some of the lights were not working Me and a few others were trying to check out and there was no one at the front desk.
เข้าพัก 1 คืน, กรกฎาคม 2022
รี วิวที่ตรวจสอบแล้ว
6/10 พอใช้
Tonya
2 ก.ค. 2022
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Could be worse....but
We waited in the lobby for 15mins to be able to check in, no one around. Once arrived, clerk couldn't locate the reservation by name, had to have the confirmation #. While legal in private setting, the marijuana smell from the courtyard was abundent. The property is hopefully undergoing renovations as the light switches were broken, first light didnt work, had to pin the curtains closed, no soap was provided & no i didnt ask for any. We saw & killed one roach on the wall before we left.
I reserved a smoke free room, they didn't have one when we got there, so we took a smoking room it wasn't good. The sink and the tub didn't have a stopper. The carpet where it meets the bathroom floor was ripped up and wasn't clean. The ice machine was not working and the pool had no water in it. The building is old and needs to be cleaned up.
The room cleanliness was very good but we were supposed to get free breakfast- restaurant was replaced with chinese buffet. Also the pool was not filled. Only 1 lamp in the room worked. The TV worked but only got one channel. Please update the hotel description so guests know what type of stay they will have.
I didn't like the fact that i paid for a king and received a double stating they didn't have any more king beds. Then to top it off they gave me another person's room. It was very disappointing and upsetting. The toilet was dirty it was a bad experience.
เข้าพัก 1 คืน, เมษายน 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Ogival
27 เม.ย. 2022
ไม่ชื่นชอบ: สิ่งอำน วยความสะดวก
Reamente triste a condicao deste hotel. Primeiro me colocaram em um apartamento para fumante. Depois que reclamei me mudaram para um apartamento que a porta nao fechava. Tinham luzes queimadas e a limpeza wra no minimo contestavel!!
Hotels.com said breakfast was available at this motel, it's NOT. The room smelled like urine, the room was very grungy, and needs repair. The place has potential just run down. Spend the extra 30$ and go to Best Western.
The refrigerator was nasty. The toilet not clean properly, I went out bought cleaning supplies. I waited for 10mins to check in and check out no one came to the counter so I just left.