Search Hotels with Pool in South Amherst

"Very clean and the staff were very friendly!"

"Yes"

"Game area had no heat "

"The main reason we chose this hotel was for the hot tub. We got up early to sit in the hot tub before heading into our day, but the pool/hot tub area doesn't open until 9 am. Checkout is at 11 am. Why can't this room be opened at 7 am? When we addressed this with the morning desk clerk, she was not very nice or understanding. Some compassion training would be helpful. And finally, I reserved this room through Expedia, paying for it In advance. When I checked out, the clerk charged me AGAIN through the hotel. It was clearly stated in the reservation that the room was paid for. Attention to detail is lacking. While I was told the 2nd charge was reversed, it has not yet shown up in my bank. It's funny how withdrawals from bank accounts happen instantly, but refunds take days or weeks. Needless to say, I will not visit this franchise of hotels ever again. "

"Exceeded expectations "

"A bit of a sleepy weekend on campus but an overall great experience. Convenient, clean, good value for a few less frills than the chains. "

"Clean room, friendly staff, & great location to food! "

"Very clean ,staff was nice "

"Have stayed many times as convenient to our friends in area..this time on ground floor and we're awakened at 6:30 by dumpster being emptied ..ugh... Choose an second floor room and also avoid having to walk outside to go to lobby for brkfst..raining & cold this morning 😞"