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ibis Itu Plaza Shopping Hotel

3.0 star property
A peaceful urban retreat where travelers can enjoy nature, good food, and convenient shopping access at this Chácaras Primavera hotel

Choose dates to view prices

Ibis Itu Plaza Shopping Hotel offers a tranquil setting in Chácaras Primavera. Guests can browse the on-site mall, relax in the garden, and enjoy breakfast at ibis kitchen. The hotel provides practical amenities like dry cleaning services and free WiFi in all rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,046
฿2,087 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 56 per person
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Itu Plaza Shopping Hotel pet-friendly?

Yes, ibis Itu Plaza Shopping Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 75 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at ibis Itu Plaza Shopping Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at ibis Itu Plaza Shopping Hotel on 31 May 2026 start from ฿2,046, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Itu Plaza Shopping Hotel?

Self-parking is free at this property.

What time is check-in at ibis Itu Plaza Shopping Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 2:30 PM for a fee.

What time is check-out at ibis Itu Plaza Shopping Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is ibis Itu Plaza Shopping Hotel located?

Located in Chácaras Primavera, this hotel is within 1 mile (2 km) of Plaza Shopping Mall, Eixo Historico and Itu Barracks. Sao Benedito Church and Igreja Santa Rita are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 271 out of 492 reviews
Rating 8 - Good. 155 out of 492 reviews
Rating 6 - Okay. 47 out of 492 reviews
Rating 4 - Poor. 12 out of 492 reviews
Rating 2 - Terrible. 7 out of 492 reviews

Reviews

Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, for short stays
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Local
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located the hotel is on the city mall area. 5 minutes from down town. It is a usual Ibis hotel, basic but clean and affordable.
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, right by the shopping center, with many dining options. Only negative is the small size of the room.
Stayed 1 night in May 2023
Verified

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Thiago Braga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Quarto ótimo!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Giuliano

Liked: Cleanliness, staff & service, amenities
Tudo muito bom, desde arrumação, acomodação, café, funcionários, etc.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proprietário não dá menor atenção aos hóspedes .
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Café da manhã bom, o staff muito atencioso. Mas o hotel precisa de manutenção, ar condicionado muito ruim, trocamos duas vezes de quarto devido ao não funcionamento do ar, o que está acontecendo com os hotéis Ibis, pioraram demais.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Vania

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lidia

Liked: Cleanliness, staff & service, amenities
Sempre que preciso de hospedagens curtas, busco um Ibis e em Itu, ja fiquei algumas vezes no Plaza Shopping que, alem de confortável e limpo, silencioso, com atendimento muito simpático sempre e o cafe da manhã é otimo..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atingiu perfeitamente ao que estávamos buscando em titia os sentidos: apto, café da manhã e atendimento
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexandre

Liked: Staff & service, amenities
Tudo estaca bom
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Fábio

Liked: Cleanliness, staff & service, amenities
Otimo
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ana Paula Ribeiro

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo, muita comodidade por estar grudado ao shopping, foi muito fácil o acesso. O quarto é ok para poucos dias, e o café da manhã é bem completinho. Eu recomendo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Paulo

Liked: Cleanliness
Quarto
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco Túlio França

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito das instalações do hotel, embora tenha sempre a questão do espaço mais limitado. Mas o banheiro do quarto que fiquei era maior do que outros que fiquei na rede. Ótima localização em Itu, e a integração com o shopping facilita demais a estadia para alimentação e serviços. Tudo muito limpinho e organizado. Minha experiência foi ótima.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi bom mas tivemos uma certa dificuldade no check in. Tínhamos avisado quando reservamos o quarto que talvez precisássemos entrar no quarto antes das 11h e foi falado que, se tivesse disponibilidade nao seria um problema. Na hora, no entanto, quiseram cobrar meia diária pra conseguirmos entrar 1h30 antes (cerca de 200reais), que claramente não estava no nosso planejamento. Tivemos que sair no meio do evento meio dia pra ter que voltar, conseguir deixar as coisas no hotel e voltar pro evento novamente. De resto, tudo bom.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Davi

Liked: Staff & service, amenities
Melhorar isolamento acustico dos quartos Limpeza banheiro
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luiz

otimo
Stayed 1 night in Sep 2025
Verified

8/10 Good

Elisio

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valdemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima, com excessão do valores cobrados no café da manhã e estacionamento no posto de gasolina.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

CARLOS E

Liked: Cleanliness, staff & service, property conditions & facilities
Um
Stayed 1 night in Oct 2025