Search Cottages in Somerset

"TV remote didn’t work even after new batteries. Not enough towels for pool. Empty hand soap/shampoo. No laundry bag. Nice property and friendly staff. "

"The hotel looked brand new, but it is basic. Perfect for a nights sleep as the beds were very comfortable. There were really no amenities to mention though. "

"We stayed two nights. Our first night and morning were excellent. The young man who checked us in and also greeted us the next morning was amazing. Friendly. Helpful. The young girl at the desk the second night however was not. After a day of hiking we were all hot and tired md just wanted to shower and relax. The young man had told us to place our used towel outside our door after the first night and they would be replaced with fresh towels. So we did that. When we came back to our room the evening of day two we saw only two fresh towels. Our old towels had been picked up. So I stopped at the front desk to grab a few more towels. The young woman at the desk said I would need to bring the old towels to the desk to exchange for new towels. I explained that we had left the old towels outside our room and they had been picked up so we no longer had them. I explained we had three people in our room and only two clean towels. We would like at least one more so we could all shower. She said “is that so?” I just looked at her. She said here is our towel policy pointing at a sign taped on the desk. I once again explained we no longer had the used towels. Her response was “well I’m busy folding towels so it will have to wait”. I just looked at her. Her response and her attitude were unacceptable. I should not have to answer an interrogation and provide proof that we had no towels just to get fresh towels. Until this point I would gladly have booked at your hotel again.No longer. "

"Great location with several restaurants within walking distance. Beds are very comfortable with plenty of pillows. "

"The Granville Inn is beautiful, well appointed, comfortable and the staff are attentive and helpful. I would stay there again without hesitation. "

"The room and bed were comfortable and clean except for floor. I liked that there was no carpet, but the floor needed a good mopping. Staff upon checking in was friendly. It was a restful stay at a reasonable price. "

"Breakfast was good for hotel the biscuits and gravey had goid flavor and real eggs"

"Clean room, quiet area, comfy pillows, friendly staff. "

"Hotel is refreshingly quiet even pool side. Great breakfast and comfy beds. Very helpful and friendly staff too."