The Crystal VAYA Unique, in the mountains, offers ski-in/ski-out access. Recharge at the spa, enjoy two pools, or challenge friends in the arcade. Relax by the lobby fireplace after sledding or snowboarding, with high-speed WiFi keeping everyone connected.
Located in Soelden, The Crystal VAYA Unique is in a rural area and in the mountains. 007 Elements and Mutkogl are cultural highlights, and some of the area's activities can be experienced at Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift. Spend some time exploring the area's activities, including skiing. Visit our Obergurgl travel guide
Gurglerstrasse 90, Soelden, 6456
What's nearby
Obergurgl-Hochgurgl Ski Area
1 min walk - 0.0 km
Festkoglbahn
2 min walk - 0.2 km
Festkogl Ski Lift
2 min walk - 0.2 km
Rosskar Ski Lift
11 min walk - 1.0 km
Hohe Mut Bahn
11 min drive - 1.8 km
Getting around
Innsbruck (INN-Kranebitten)
99 min drive
Restaurants
SnOwbeach Tiefenbach
23 min drive
Hohe Mut Alm
24 min drive
Top Mountain Crosspoint
4 min drive
home of quattro
28 min drive
Arnold's Schirmbar
14 min drive
About this property
The Crystal VAYA Unique
Luxury hotel near Obergurgl-Hochgurgl Ski Area
Consider a stay at The Crystal VAYA Unique and take advantage of dry cleaning/laundry services, a fireplace in reception and a bar. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and cross-country skiing. Treat yourself to a massage at The Crystal VAYA Unique Wellness, the on-site spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities, such as ice skating, snowboarding and sledging. In addition to babysitting and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
An indoor pool and an outdoor pool, along with sunloungers
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
A banquet hall, books and multilingual staff
Smoke-free property, a front desk safe and snow sports gear
Room features
All 99 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Free toiletries and hairdryers
32-inch HDTVs with digital channels
Wardrobes/cupboards, coffee/tea makers and heating
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
A bar/lounge
A restaurant
Restaurants on site
The Crystal
Things to do
Books
Cross-country skiing
Downhill skiing
Full-service spa
Health club
Hot tub
Ice skating
Indoor pool
Outdoor pool
Sauna
Ski passes
Ski storage
Ski-in/ski-out access
Sledding
Snow sports gear
Snowboarding
Snowshoeing
Steam room
Family friendly
Babysitting
Indoor pool
Laundry facilities
Outdoor pool
Soundproofed rooms
Supervised activities for children
Conveniences
Laundry facilities
Limited-hour front desk
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Pool loungers
Full-service spa
Massage
Spa open daily
Accessibility
Lift
More
2 buildings
6 floors
Banquet hall
Built in 2008
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Espresso maker
Free bottled water
Limited room service
More
Heating
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per night
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 150 per stay
A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
Self-parking fee: EUR 16 per night
Pet fee: EUR 30 per pet, per night
Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property is also known as
Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden
Frequently asked questions
Does The Crystal VAYA Unique have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at The Crystal VAYA Unique?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The Crystal VAYA Unique on 18 Mar 2026 start from ฿12,160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Crystal VAYA Unique pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at The Crystal VAYA Unique?
Self-parking is available for EUR 16 per night.
What time is check-in at The Crystal VAYA Unique?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM.
What time is check-out at The Crystal VAYA Unique?
Checkout is at 10:00 AM. Late checkout is available for EUR 50 (subject to availability).
Where is The Crystal VAYA Unique located?
Located in the mountains, this Soelden hotel offers ski-in/ski-out access and is within a 15-minute walk of Festkogl Ski Lift, Festkoglbahn and Roßbergbahn. Obergurgl-Hochgurgl Ski Area is steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Crystal VAYA Unique Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts.
Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly.
My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided.
Will definitely be back.
Louise
Stayed 5 nights in Jan 2024
6/10 Okay
lee
22 Apr 2025
Liked: Cleanliness
Review: VAYA Obergurgl
I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests.
Completely unacceptable particularly when already being charged a lot of money for half board.
Neil
Stayed 4 nights in Jan 2025
6/10 Okay
Fredrik
9 Feb 2026
Liked: Cleanliness, amenities
Ok.
Fredrik
Stayed 2 nights in Feb 2026
6/10 Okay
Markus
24 Aug 2025
In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen.
Markus
Stayed 3 nights in Aug 2025
8/10 Good
Sunil Kumar
12 Aug 2025
Liked: Cleanliness, amenities
Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal!
Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab…
Lage direkt an der Skipiste - perfekt.
Super Zimmergröße und liebes/ freundliches Personal.
Leider hat es im Bad stark nach Abfluss gerochen, was auch diverse Duftstäbchen nicht vertuschen konnten.
Stellplätze in der Tiefgarage sind sehr eng für große Autos und dafür in Relation recht teuer, aber Lademöglichkeit für E-Autos ist vorhanden.
Das Hotel Punktet vor allem für die direkte Lage am Skilift. Dennoch hätten wir uns für den Preis im Bezug vom Service (zb einem Willkommens Drink oder dem Servieren von Kaffee und Tee beim Frühstück) erwartet. Leider wurde auch die Nachmittagsjause ab geschaffen.
Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal.