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"This place was clean & had some standards However the place is falling apart in away such as broken tiles, malfunctioning water fountains, & paint chipping"

"We had to leave a night early due to a family situation and they wouldn’t refund us for that night very disappointed in IHG."

"This property hotel always amazing"

"Excellent service, room was very clean, breakfast was great"

"Breakfast buffet is excellent. There is food for anyone."

"Great staff. They were extremely friendly and helpful. Probably one of the better hotel breakfast I've had. Wish we could have used the pool but we were only there for a short evening stay. Only issue was that the beds were very hard. I know this is personal preference, but it made it difficult to sleep. On the opposite side, could use some firmer pillows."

"Breakfast was served late. Seems understaffed because the front desk person was the only one on and was taking care of both front desk and breakfast. "

"I stayed here over 20 years ago when it was a Hampton Inn, and the building is looking a little dated. Room was good sized. Lobby was still nice. However, the only breakfast foods were make-your-own waffles, and stale bread products. No fruit or hot foods like eggs, sausage, or potatoes that we were expecting. Swimming pool had been drained and the treadmill was out of order. Glad I wasn’t counting on using those."

"They are under new management and are trying to improve. Staff very helpful."

"The stay was wonderful. We checked in early and our room was ready. The hotel has a rustic charm to it. Excellent service from all staff."

"Had to wait 5 minutes for front desk to arrive from Waterpark for check in. Wall was leaking , blinds wouldn't go up or down with auto switch that was exposed on wall. AC did not work. I give a 1 star because after about 30 minutes at 430AM did the front desk switch us rooms so we could finally get some sleep. Since all booking is 3rd party, there was absolutely nothing to do about our room outside of switching us for 4 hours. The breakfast looked horrible as well so we didn't even eat that...

"Done"

"Great location, helpful staff, and nice breakfast"

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"

"Very clean, quiet room. Only issue was pool area was too cold to swim "

"This was a very nice hotel in a nice location to see the falls"

"Great budget friendly spot for a quick overnight stay. Staff were friendly and helpful during check in. Biggest disappointment was the pool being closed. Kids were excited for it and we ended up doing nothing but watching tv. Overall great stay for the price."

"Very nice property. Room was clean and spacious."

"Our room reeked of smoke and had the window open and a machine with a water bucket trying to pull the smoke smell out. Gloria was so friendly and tried to help us. But, the room she moved us to did not have a pullout couch like she said. I went back again and explained it did not have the couch so we did not have enough beds. She then told me we could have the connecting room. When I opened it, it had no sheets on the bed and reeked of marijuana. We decided to just stay in the room that didn’t...