Search Hotels Near Smalley Falls, Niagara

"Very nice place just no elevator"

"Hotel was very c"

"Room was for a road trip stopover and definitely suited our purpose...front desk staff very welcoming and KUDOS to Heidi for our main floor room!"

"My husband had an appointment at the VA hospital. We had to be there early, so we didn't eat breakfast. "

"Excellent & Charming room and lobby. Great food in restaurant. Great breakfast. Lots of green space. Just one complaint, hey were unable to print me a receipt. They have not emailed it either as yet."

"Friendly staff, decent rooms"

"A few months back we drove 5 hours to stay at this beautiful resort. After being checked in for about an hour we decided to go look at the pool. My 5 year old daughter was so excited to go swimming that she was skipping down the hallway. After we got back to the room & started getting ready for the pool, we received a phone call on our room phone asking if we had a child in the room. First off what a weird question. After responding yes, we were told that my child was being obnoxious & that we needed to keep it down because the owners were staying there & complained. I was absolutely flabbergasted. I thought my husband was joking at first. My child skipped maybe 10 steps down the hallway & that is considered obnoxious? It also was early in the evening & the resort was not busy whatsoever. We immediately packed up our stuff & went to another hotel. We were shocked & couldn't believe what had happened. You'd think the owners of the hotel would want a positive customer experience. We will never go back."

"Old , sheets were worn, towels seemed to have spots, not very clean. Bed was rock hard, pillows flat, like magazines "

"The front desk staff was very rushed, barely said a word and just hurried us along during check in like we were burdening him. The TV had maybe a handful of channels that actually worked. The hot tub is nice and hot, but it’s so full that as an adult I couldn’t sit in it without half of my face being under water. There weren’t any dirty socks under the bed like the last time though!! (Assuming that last part…I was afraid to check.)"