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"Tidy room with fridge and ensuite."

"for us it was a great location, everything is close by "

"This hotel is the perfect location if you want to be close to Heathrow Airport. We rode the bus from the car rental place and it took less than 15 minutes. The staff was great. We were not there long, but they were a life saver, I was trying to schedule an uber but I could not get texts to confirm my identity. The hotel has a kiosk to order a ride. Never seen that before. So grateful!"

"Breakfast is included, great, but need improvement. "

"Despite being a very old character property. The Ostrich Inn was well maintained. Easy parking for even a large vehicle. Had a great fish and chips that was served really quickly. Reasonably priced. Our room was clean with everything we needed. One bedside light was needing maintenance to be fixed and tge flexible shower needed tightening but otherwise all was good. Slept quite well, mattress a little too soft for our liking but all lovely bedding Would stay again."

"Nice staff, very basic setup "

"Very friendly service and nice hot breakfast, thank you for a nice stay!"

"One of the worst hotels and customer service. The family room we had pre paid was apparently not in service. The hotel manager took almost 2 hours to figure out alternate room situation. They kept changing their version from telling us that we will be given adjoining rooms to it being unavailable to finally giving us rooms that had non functioning AC and we needed to ask for fan at night. Although the location is convenient and very close to Heathrow the hotel rooms being non functional and poor...

"Very run down and poorly managed hotel. Tv didn’t work, shower curtain was covered in mold, No clean towels as the took ours and couldn’t replace them for two days. People coming and going all night making a lot of noise talking in reception area that is right next to the rooms. Staff didn’t seem to care we didn’t have any towels for to days and hardly any sleep due to them talking loudly all night and playing music "

"Such a lovely stay, greeted in the foyer by a lovely lady who couldnt be anymore helpful."

"Only stayed for one night but would recommend. Room was exactly as described and good facilities with the bonus of a fully equipped (but small) kitchen. I think the people who own this property take pride in what they offer."

"When I woke up in the morning , I noticed the bed sheets were covered in brown stains , the place seemed a bit run down and decor was jaded, I won’t be rushing back there"

"Not bad - rooms could use a deep clean and the place felt a little worn."

"Nice location, not a lot included."

"Buen servicio "