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Sitia Beach City Resort & Spa

5.0 star property
Fuel your day with an energizing breakfast buffet then dive into beach activities or treat yourself to blissful spa treatments.

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Sitia Beach City Resort & Spa offers a haven by the sea, where active travelers can enjoy volleyball, basketball, and cycling on-site. Unwind with a body wrap at Sitia Spa or relax in the seasonal outdoor pool. With free breakfast buffet and coffee shop/cafe nearby amenities include grocery shopping for essentials as well as bike rentals to explore local attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room with Garden View

Double or Twin Room with Garden View | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room with Garden View

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room with Sea View

Double or Twin Room with Sea View | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room with Sea View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Shower/bath combination
  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Maisonette Two-Bedroom with Pool View

Maisonette Two-Bedroom with Pool View | Minibar, in-room safe, desk, blackout curtains

Maisonette Two-Bedroom with Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite with Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located in Sitia, Sitia Beach City Resort & Spa is in the entertainment district and on the beach. Folklore Museum and Museum of Cretan Ethnology are cultural highlights, and some of the area's landmarks include Toplou Monastery and Moni Toplou. Enjoy the great outdoors with mountain biking, cave exploring and hiking/biking trails, or hop on a moped for hire nearby and explore all the area has to offer. Visit our Sitia travel guide
Map
Karamali Avenue, Sitia, Crete Island, 72300

What's nearby

  • Petras Beach
    1 min walk - 0.0 km
  • Sitia Archaeological Museum
    5 min walk - 0.5 km
  • Folklore Museum
    9 min walk - 0.8 km
  • Vai Palm Grove
    42 min drive - 23.9 km
  • Voulisma Beach
    56 min drive - 51.2 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    123 min drive

Restaurants

  • Tiny Coffee
    9 min walk
  • Καλάμια
    2 min walk
  • Κρέμα Κανέλα
    7 min walk
  • Da Giorgio
    5 min walk
  • Mitsakakis
    6 min walk

About this property

Sitia Beach City Resort & Spa

Luxury family-friendly hotel by the sea
At Sitia Beach City Resort & Spa, you can look forward to a free breakfast buffet, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach volleyball. Treat yourself to a body treatment, a manicure/pedicure or a facial at Sitia Spa, the on-site spa. Enjoy on-site activities, such as basketball and volleyball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, express check-out and express check-in
Room features
All 161 rooms offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LED TVs with cable channels
  • Furnished balconies or patios, fridges and free infant beds

All-inclusive details

All-inclusive room rates at Sitia Beach City Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in the Green Key (Foundation for Environmental Education) and Travelife – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,712 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 April and 21 April.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1040Κ015A0076200

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 April to 31 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Sitia Beach City
Sitia Beach City Resort
Sitia Beach City Hotel Siteia
Sitia Beach City Resort & Spa Crete
Sitia Beach City Resort And Spa
Sitia Beach City Hotel Siteia
Sitia Beach City Resort & Spa Crete
Sitia Beach City Resort Spa
Sitia Beach City Resort Spa
Sitia Beach City & Spa Sitia
Sitia Beach City Resort & Spa Hotel
Sitia Beach City Resort & Spa Sitia
Sitia Beach City Resort & Spa Hotel Sitia

Frequently asked questions

Does Sitia Beach City Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Sitia Beach City Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sitia Beach City Resort & Spa?

Self-parking is free at this property.

What time is check-in at Sitia Beach City Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sitia Beach City Resort & Spa?

Checkout is at noon.

Does Sitia Beach City Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sitia Beach City Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Sitia Beach City Resort & Spa located?

Located in Sitia, this beachfront hotel is in the entertainment district and within a 10-minute walk of Petras Beach, Sitia Archaeological Museum and Folklore Museum. Chiona Beach and Maridáti are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sitia Beach City Resort & Spa Reviews

8.4

Very good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 157 reviews
Rating 8 - Good. 53 out of 157 reviews
Rating 6 - Okay. 22 out of 157 reviews
Rating 4 - Poor. 7 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

Reviews

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Sitia

Very welcoming Son and Mother host, amazing view , fantastic facility and extremely clean, all round great place to stay. I would strongly recommend staying here if you come to Sitia
Stayed 3 nights in Aug 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and awesome breakfast buffet. Location is great. The hotel room is a bit dated, but other than that it was good!
Stayed 1 night in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay in a charming location. Sitia has an excellent beach and a bustling waterfront just a few minutes walk from the hotel. The hotel itself is good and the staff are extremely obliging.
Stayed 14 nights in Sep 2023

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Lovely welcome, polite staff. We had a room upgrade to a sea view which was nice. Breakfast was plentiful but as it was end of season the bread rolls and croissants were very dry. The fruit had swarms of fruit flies so we decided not to bother, but there were other options. The pool area looked nice and clean with lots of seating options. It was very quiet, possibly we were there on their last open weekend, not sure. Sound proofing wasn’t good In the bedroom, we could hear a man talking loudly either in the next room or in the corridor around midnight. I’m sure that in the height of the season it is a very different experience. Having said that the beds were comfortable and there was plenty of hot water. We don’t think it merits the 5* rating.
Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful hotel. Great staff. The location and grounds are lovely. Pools are so perfectly maintained with plenty of sun chairs. We used the fitness center, which you can reserve. It has everything you need for a good workout. Seafront restaurants are a short walk away. The Cretan House was our favorite. Right on the harbor with impressive food. Also liked the easy parking. If you drive in Crete you know what that means. Our 4 night stay was a highlight of our 6 week trip around Crete. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Joseph Ardell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2025

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
Very unfriendly for non France people, although everyone speaks good English, everything is France orientated
Stayed 14 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a good location. Sitia is a great city too
Stayed 1 night in May 2023

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice, older but clean. The food was very good so many choices and staff was exceptional
Stayed 2 nights in Jul 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel with very friendly and attentive staff. Spa offered luxurious and relaxing treatments which added to my overall holiday experience. I would recommend it to anybody looking for special Greek destination.
Stayed 11 nights in Aug 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 5 nights in Jul 2023

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at the Sitia Beach Resort & Spa, which is still advertised as a five-star hotel – maybe it was 15 years ago, but not anymore. The entire complex feels outdated and in need of renovation. We had booked a Maisonette room, but it was dark and located directly by the main pool. It was impossible to open the windows for light or fresh air because of the constant noise and lack of privacy. We asked to change rooms and moved to the main building, which was slightly better, but the bathroom was so tiny that there was no space to put any personal items. We had booked with breakfast, but the food was a major disappointment: mostly industrial, frozen products simply warmed up by the kitchen – far from what you’d expect from a hotel in this category. Overall, we left one day earlier than planned, disappointed and relieved to go home. Definitely not worth the five stars or the price.
Stayed 3 nights in Oct 2025

6/10 Okay

Tamar

Liked: Cleanliness, staff & service
The food was pretty bad
Stayed 3 nights in Jun 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, very nice hotel. Three tho gs that could be improved. - workout machines in the gym are way outdated for a 5 star hotel - seems that the floors in the rooms do not get sweeped very often. There are piles of dust and dirt, especially in the corners - very difficult for vegetarians to find enough to eat at the buffet besides just same salads every day.
Stayed 7 nights in Jul 2022

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hôtel très propre, tous les équipements sont sur place. Chambre confortable et très propre. Petit déjeuner et repas sous forme de buffet varié et qualitatif Plage et centre ville à proximité.
Stayed 5 nights in Sep 2025

6/10 Okay

Corinne

Liked: Staff & service, amenities
Ottima posizione a due passi dal centro di Sitia. Camere pulite ma con il bagno un po’ piccolo. Colazione nella media. Per un 5 stelle mi aspetto qualcosa di più.
Stayed 3 nights in Jun 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Besonders hervorheben möchten wir das leckere und abwechslungsreiche Essen sowie das freundliche Personal. Wir haben uns stets wohl gefühlt. Das Zimmer verfügt über einen großen Fernseher, Kühlschrank und Wasserkocher. Es wurde regelmäßig gereinigt. Wir haben immer direkt am Hotel einen Parkplatz gefunden. Negativ: Der Einstieg in die Dusche ist auch für uns schlanke Menschen recht schmal. Bei Ankunft hatten wir ca. 30 Mücken im Zimmer. Da wurde wohl bei der Reinigung die Tür offen stehen gelassen. Es gab im Bad Handtuchhaken, aber leider keine Schlaufen an den Handtüchern. Fazit: Alles in allem hatten wir trotz dieser Kleinigkeiten einen super Aufenthalt in dem Hotel.
Stayed 10 nights in Oct 2024

10/10 Excellent

CORINNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très attentif . Un grand merci à Maria de l’accueil et pour sa gentillesse Hôtel très bien placé Plage un peu étroite mais c’est parfait Plusieurs piscines Environnement sympa avec restos et bars et commerces
Stayed 1 night in Aug 2024

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
Ho sggiornato 8 notti in questa struttura. I servizi offerti sono di ottima qualità. Piscine pulite, la più grande èservita da un pool-bar.. Tutto il personale è molto cortese, disponibile e sorridente
Stayed 9 nights in Aug 2024

10/10 Excellent

GILLES

Liked: Cleanliness, property conditions & facilities, room comfort

Très bon rapport qualité prix

Hôtel 5 étoiles qui assure. On n'est pas déçu. De notre chambre une belle vue mer, de l'espace et une terrasse. On a juste à traverser la route pour être sur la plage. Des transats et des parasols sont dispo. On est à 5 mn à pied du petit port et de ses activités. L'hôtel dispose de plusieurs grandes piscines. Le petit déjeuner est royal. Rapport qualité prix c'est parfait.
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Bungalow mit hervorragenden Frühstück
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli kävelymatkan päässä keskustasta. Hotellissa oli samaan aikaan paljon ryhmäseurueita, mutta esim. uima-altaalta löytyi hyvin tilaa silti. Aamiainen oli erittäin hyvä ja kattava.
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbares Hotel in Sitia

Chatmantes Hotel, mit vielen Pools und Grün, köstliches und vielseitiges, abwechslungsreiches Frühstück, schnelles WiFi. Das Hotel ist 5 Minuten zu Fuß zum Zentrum von Sitia gelegen. Sehr ruhig, toller Blick auf die Bucht uns das Meer. Freundliches und aufmerksames Personal. Jederzeit wieder!
Stayed 2 nights in May 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse du personnel, le sérieux et le calme de l' établissement.
Stayed 7 nights in Sep 2022

6/10 Okay

Florin Madalin

Liked: Cleanliness, staff & service
Non è un albergo da 5 stelle massimo 3 stelle.. che una grave problema con zanzare in camera .. un plus sono molto gentili tutto personale
Stayed 7 nights in Sep 2022