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"The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep."

"Hey "

"This was a great location hotel however I had some road noise and the air con was very loud. Also no kettle in room. This was listed however I didn’t notice it at booking. "

"Clean room and brkfast options were great"

"Fabulous location - clean and comfortable… nice staff - thank you!!"

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"We didn’t realize there wasn’t maid service until we came back to room and no clean towel and bed wasn’t made. Maybe it was in the materials but it wasn’t obvious to us. We liked the trim at up, roof deck was a nice feature as was coffee bar there."

"Lovely place staff was amazing thank you for a great service "

"Really good location - room was clean"

"Check in smooth and friendly staff. Room was dusty in places. The windows let in a draft and more noise. Perhaps if you get better windows it would be less noisy Sofa bed really uncomfortable Good kitchen amenities For a child there is a lot of hazards like a glass table?!?!? Like why? The hotel has gone down hill. We stayed here as a couple in 2016 and it was amazing. We took our child this time and it's deteriorated quite a lot."

"The ambience of the hotel was wonderful, the staff were very friendly and helpful, and the room was modern, spacious and clean. I really enjoyed my stay. I did not try the spa or gym, so cannot comment on them, but I'm sure they were equally great."

"Excellent location, excellent reception, excellent staff, excellent accomodation, room service, clean, safe, secure and affordable. "

"new property with bright clean rooms. easy access to tube station."

"Room was compact but clean and well maintained. Staff friendly. Great breakfast and superb coffee."

"Stayed for 2 nights.Great location for Canary Wharf. Reception staff were welcoming. Lovely hotel but could be improved by attention to detail. On arrival to our room the shower gel had not been checked and was empty, cleanliness could be improved the room was quite dusty and there were stains on the carpet, the robes provided one had two fairly big holes in it and wasn't up to the 4* standard. Water and biscuits were not restocked on day two.The sauna and steam room area were a great asset but...

"We were in room 6 ground floor family room The toilet leaked every time we flushed, our sink plug did not lift up to allow water to drain There was alot of drilling and banging in the next room which went on for several hours, which also caused alot of discomfort for my son with additional needs I believe we should not of been given a room next to one that had work being done to it. We also got awoken by other customers being extremely loud, dancing shouting and singing at 1 am. There was no...

"Superb"