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"Excellent customer service "

"Clean and tidy, hotel looked like the rooms had been updated recently, good onsite restaurant for dinner & breakfast"

"Yes..clean room... helpful barman who carried my drinks to my room. I couldn't use the shower though as i wasn't in an accessible room Breakfast was superb."

"We enjoyed an overnight stay. The staff were friendly, the room was spacious and clean, and there was a comfortable bed. We ate in the bar as the restaurant was closed on Sunday evening, but there was a full menu and the food was enjoyable. There was a standard, perfectly nice breakfast offering. The leisure facilities were stand-out. There was a very warm pool (probably better suited to leisure rather than fitness swimming, particularly if busy) with a really nice steam room and sauna. We'd...

"Comfy beds "

"Tout était très bien, mention spéciale pour le petit déjeuner très complet !"

"As always friendly welcome, clean room Good staff "

"Yes"

"Good location, room was clean and modern and quiet, staff helpful and friendly "

"Supert "

"."

"We had a wonderful stay at Holiday Inn Basildon thanks to the very friendly staff. The room was much bigger as we expected, nice, comfortable and very clean. "

"Super spacious accommodation in external rooms with ample parking. The pub food is exceptionally good. High quality products in bathroom and huge fluffy white towels."

"Lovely room … clean with a comfortable bed! "

"Lovely room, everything u need, staff very friendly and great breakfast "

"Everything was perfect "

"As advertised, also staff was helpful and efficient "

"Exceptionally clean room, great kitchen facilities, efficient heating in room, all the staff were very friendly and courteous. Would definitely return and hopefully stay longer than just one night next tile. "

"We booked this for its closeness to the O2. It ended up, not that accessible for the O2, the outside of the building and area isn’t the best but the room itself made up for it, spacious, modern and very clean. So overall, great value for the price "

"I had a Basic room only, Double Bed, Toilet & Shower, with wardrobe & desk, Small but ideal for myself Clean & Tidy, Hotel itself was vary Clean & ample parking"