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The Quay Hotel Bugis

3.0 star property

Choose dates to view prices

Close to Bugis Street Shopping District and Mustafa Centre, The Quay Hotel Bugis provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is ฿2,508
฿2,758 total
includes taxes & fees
21 May - 22 May

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About this property

The Quay Hotel Bugis

  • Hotel near Mustafa Centre
  • A short walk from Bugis Street Shopping District, The Quay Hotel Bugis provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • A round-trip airport shuttle (surcharge), express check-in and a 24-hour front desk
    • Smoke-free property, a lift and luggage storage
  • Room features
  • All rooms are individually furnished, and feature comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • 30-inch Smart TVs with cable channels
    • Separate sitting areas, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: SGD 75 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: SGD 75 (one-way), (up to 11 years old)
  • Service fee: 9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is The Quay Hotel Bugis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Quay Hotel Bugis?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Quay Hotel Bugis on 21 May 2026 start from ฿2,508, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Quay Hotel Bugis?

This property doesn't offer parking.

What time is check-in at The Quay Hotel Bugis?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Quay Hotel Bugis?

Checkout is at 11:00 AM.

Does The Quay Hotel Bugis provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 75 per vehicle applies.

Where is The Quay Hotel Bugis located?

Located in Rochor, this hotel is within a 15-minute walk of Sultan Mosque and Mustafa Centre. Gardens by the Bay and Marina Bay Sands Casino are also within 2 miles (3 km). Lavender Station is 7 minutes by foot and Bugis Station is 8 minutes.

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Reviews

Reviews

6.4

6.6

Cleanliness

6.0

Amenities

8.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 7 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

Reviews

Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was as expected. Near, clean tidy and friendly. Just grab tourist information at the airport to help plan your time in Singapore
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Kim

Overall good value for money. Many food options nearby, restaurants/food centre. Walk to MRT station - Lavender or Bugis, buses too, convenient.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wonderful staff, great location for Little India, short taxi to all hit spots. Rooms are small but bed was comfortable. I would definitely stay here again a great deal for the price. Remember, you’re not staying here for all the amenities, but for a comfortable bed and a good location.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
Quick to check in. They kept the luggages before or after check out. Always a staff at the reception. They made up the room if you put the sign out. Reasonably priced, clean room, no window. No frills, no hassle, good enough for a few days’ stay. Relatively near to downtown. Many eateries nearby, famous Ya Kun Kaya Toast and Teochew porridge. Transportation is easy with public buses and the Lavender MRT station is 500m-600m away.
Neighborhood of hotel
Neighborhood
Mosque nearby, Kampong Glam
Hawker centre
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

YUNG EN

Liked: Staff & service
Most of staff are friendly, but soundproofing is poor. Room is small but enough for budget hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Room was clean, staff lovely, and very good area and convenient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, luggage storage, close to Bugis Junction
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

john

Liked: Cleanliness
Very basic buts thats all i needed beyween flights
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Yong

Disliked: Cleanliness, property conditions & facilities, room comfort
Conditions of the rooms and amenities are terrible.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Shimomura

Everything so aged.
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Got a single bedroom despite booking a double room for two adults. Hotel refused to refund or change room to what I reserved. Room was filthy—someone’s eyelashes were left on the AC remote, someones’s earplugs were left in the corner of the room, the bathroom was visibly moldy, and the chair was rusty. Front desk lady told me that she didn’t have a reservation for me the second I walked in, but then when I inquired about the booking I made, she suddenly found my booking. I watched her berate a man who tried to check in because of a mix up. Overall, one of the worst stays I’ve ever had
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Daintee Preil

Disliked: Cleanliness, amenities, property conditions & facilities
The room was cramped, not enough space to open a luggage. The bathroom was moldy. Pictures taken if some small and big roaches in the room that the front desk ignored when I told them. Also lizards on the wall. No mirror except a small peeling one in the bathroom sink. Front desk scolds you if you get a pitcher of water from the dispenser. They said, only 1 small cup allowed for coffee, and we should be using the tap water on the sink for drinking. Front desk especially night shift not smiling, no customer service attitude. No other room to transfer to. Place did not do justice on how much I paid. AC not cold even on the lowest temperature. Bottom of bed has layers of dust and dirt. Please do not go to this hotel. Picture is way different from the actual. I regretted picking this place. Train station is also not walking distance. Not as advertised. Takes about 30 mins to go to the airport without traffic. I do not recommend this hotel.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Satsuki

私たちが泊まった部屋は窓がありませんでした。
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities
到着した時、チェックインを手続きしてくれた男性が、フレンドリーで旧正月だから、中華のお店は早めに行くようにアドバイスしてくれたので、とても参考になった。
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

CHIAKI

Disliked: Cleanliness, amenities, property conditions & facilities
今まで一度も書く事はなかったのですが、次の利用をする方達の為に投稿をさせて頂けたらとおもいます。 換気扇が回ってない？のか臭いがきつかったのと、ホテル内の説明や説明書が全くないので分からなかった。スタッフが各々が言う事が違っているのでやはり、ホテル内のマニアル、説明書を作るべきだと思いました。一緒に宿泊した友人の部屋はペンキ塗りたてでシンナ➖の様なにおいで臭く、クレーム等を言いに言ったら女性のオーナーさん？ マレー系の方が傲慢な態度で我々は亜然。 しまいに、友人部屋の電気を自分でショートさせて部屋の電気がつかなくなり、それで暗闇の中、間違えてコップを落として壊してしまったのに弁償しろとか言ってきました。
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025