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Reviews of Arena eSports at Orchard

1 out of 5
Arena eSports at Orchard
29A Cuppage Road, Level 2, Singapore

Reviews

6.6
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Anne Leimala

Stayed 1 night in Sep 2023

6/10 Okay

Joice

Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

simon, collector

Travelled with group
Liked: Staff & service
Rooms very small if 2 people no room. Shared bathrooms not very clean No TV Bed comfortable
Stayed 1 night in Aug 2023
Response from Mike on 18 Sep 2023
Dear Guest, we are a budget friendly hotel and we do have other bigger rooms for family too. Thank you.

10/10 Excellent

Miriam

Liked: Amenities
Centrally located to public transport and all shops. Very friendly staff and very very clean. Toilets and shower rooms always kept clean. Bonus having fresh clean towels always provided.
Stayed 4 nights in Jul 2023
Response from Arena eSports Hotel on 6 Jan 2024
Thank you for your kind review :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Arena eSports on 31 Jan 2024
Thank you for your kind review :)

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service
Be careful
I wouldn't recommend this place to be honest. I booked a two bed room (one bed and one sofa-bed). The sofa-bed didn't come with a blanket. When arriving at the place, and asking for one, they wanted to charge an extra $15/night. So I just went to decathlon and bough myself a sleeping back for the same price of one night. The person in the desk is very rude, doesn't pay attention to anyone. They listen to music quite loud all day and early morning. I usually woke up because the front-desk is listening to loud music. The bathroom is usually dirty, there is a shower and shampoo dispenser in the shower, but it was always empty. The place is super cool, great ambient with a great potential, but the people running it have no idea how to maintain the place clean and in good condition. Best of luck with everything!
Stayed 4 nights in Sep 2023

10/10 Excellent

KYOUNG HOON

Stayed 6 nights in Aug 2023
Response from Arena eSports Hotel on 6 Jan 2024
Thank you for your kind review :)