We were made to feel so very welcome from the free airport pick up to our welcome drink and then being shown to our room.
The guy who checked us in and showed us around, also was there on our last day and he couldn't have been more helpful and attentive.
I believe his name was Cheng Huy - such a credit to a beautiful hotel.
The staff were all so very friendly and really made us feel so very welcome, from holding doors open and knowing us by n are each time, asking how we were and offering help and advice about things to see and do.
I really can NOT recommend this hotel enough, it was an amazing stay and we WILL be back!!
I did read the reviews on trip advisor reading the neighbouring crocodile farm, I have to say, this didn't cause us any issues at all, no noise or smell issues as some people have commented.
The breakfast selection was perfect and the room was lovely to a very high standard.
Book this place and don't worry, it is A grade 5 star service.
Thank you so much for making our first trip to Cambodia a very memorable one, we will be back!!