6/10
Certainly the staff, were very friendly & helpful as were the lobby (common areas) bright & cheery. My particular room was a bit ‘dated’ with smaller space in the room itself and bathroom. Noise from an adjacent pub garden was excessive as well as from the back-area housing estate. On the upside: the general location is quite convenient for lovely walks alongside the River Severn and central Shrewsbury shopping & entertainment.
Decent value for money if you can stand the mediocre facilities. (Maybe a visit by the British Show (Hotel Inspector) might help?
Breakfast (btw) was average …
Recommended with some reservation.
R