Search Hotels Near Showboat Festival Theatre, Port Colborne

"the buffet was Disgusting the floor was disgusting too strong smell of spices. In your room you can ear everything outside it’s was very disappointing"

"The view from my room is beautiful, right in front of the waterfall. However, the carpet was wet, the pillows were too high, and one pillowcase had a blood-like stain. There were insects in the room, and I could hear the hair dryer from the next room. They took a long time to find my reservation and charged me $50 to park my car. Apart from that, the location is good."

"Tub seemed clean at first until I turned the jets on, do not recommend. The staff is amazing, so no complaints there, but clearly I paid for a Superior Room, that was superior just in hight once room was outdated… AC needs upgrading, coffee machine in the room was HORRIBLE, impossible to use. I asked for a crib for my baby and they sent one that the paint was peeling off, it was hard to avoid my baby from trying to eat it. Room service was expensive, which is expected, but quality was lacking on temperature… clearly was a great dish once it was ready, but until it got to the room, the meat and fish had lost the Medium and Medium Rare points we asked for. I tried to book a massage a week in advance, but it was already late. I do know they can do better, last time I had none of this problems, stayed in a similar room, but already renewed, cleaner, food was on point, but not this time. Sadly."

"Room was clean and linens on the beds were warm and cozy. The shower was excellent in our room. The pool was a bit cold but the jacuzzi was lovely. The 2 issues we had were the coffee in the room was AWFUL and the pull out sofa bed was incredibly uncomfortable. The limited on site parking is very inconvenient."

"They canceled my reservation without telling me, so I only found out when I arrived for check in. 'Good news, better news,' they told me, they booked me at the Hyatt. The Hyatt was not the room I wanted in several details. So, I never actually got to stay here because of their poor communication."

"Very happy with my stay. Very clean property and hallways and lounge/lobby was comfortable. Zero complaints. "

"our room was clean. The staff was nice and helpful. The building was in great condition."

"There is no breakfast option during the week. Gym was a joke … 2 very used equipment and we have to pay $19.95 a day for resort fees. "

"I had to take the stairs from the 23rd floor everytime i wanted to go down! This hotel is a joke!"