"Upon checkin, we were given the wrong room even though we told the check in person that we had booked a suite, she argued us that we have only booked a studio. We had to come back to the lobby with proof that we indeed had booked a king suite upon which another front desk staff quickly corrected the issue. The breakfast staff were excellent. The hotel and rooms were updated however the furniture was old, ripped and broken. The parking garage was nice and the electric chargers were convenient but...
"Upon checkin, we were given the wrong room even though we told the check in person that we had booked a suite, she argued us that we have only booked a studio. We had to come back to the lobby with proof that we indeed had booked a king suite upon which another front desk staff quickly corrected the issue. The breakfast staff were excellent. The hotel and rooms were updated however the furniture was old, ripped and broken. The parking garage was nice and the electric chargers were convenient but...
Shaili