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"The location was perfect; however, the property needs updating. The room was a typical Japanese size (a small room) and still looks like it's from the 1970s. Available amenities were poor compared to other hotels. Food at Hapuna was extremely poor quality. I don't recommend spending money there."

"Good location, great staff, great room space for Tokyo "

"Very nice location. Not a five star hotel but comfortable enough. We stayed her mostly for the convenience of being near the station, food, shops and the heart of shinjuku. Rooms could be updated but we didn’t spend a lot of time in the rooms. Bathrooms are nice and updated. Would stay again. "

"Excellent hotel for family stay"

"The hotel delivered just what you see on their website and elsewhere online. There was nothing negative in our experience. Staff are very attentive and polite, breakfast was perfectly acceptable and the hotel is very clean. The location worked very well for us."

"Convenient location but it is in a office district."

"Great location the shopping and food district. Easy access to any train system required which was also great. Staff was great and easy to talk with. Room was great and well taken care of when asked to refresh things. Thanks again for a great stay. "

"Staff was very friendly and accommodating to our questions and requests. They have many convenient amenities. I also purchased on of the shirts that a local artist had in their cafe. Also, the cafe was quite nice and very clean. Enjoyed our stay and would consider going back again. Thank you!"

"The best internet connection in a Japanese hotel so far for us. Convenient location. Airport limousine bus stops here. Great staff and good breakfast. Rooms are a little on the small side. 👍 "