Hard Rock Hotel Shenzhen blends luxury and energy near Mission Hills Ecological Sports Park. Dine at three American cuisine restaurants, cool off at the seasonal rooftop pool, or browse designer stores. Enjoy free in-room WiFi, a gift shop, and multilingual staff.
Located on the riverwalk, Hard Rock Hotel Shenzhen is in Longhua District neighbourhood and is connected to a railway/underground station. Shenzhen Guanlan Landscape and Cultural Park and Mission Hills Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mission Hills Ecological Sports Park. Looking to enjoy an event or a match while in town? See what's going on at Bao an Stadium. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as ice skating. Visit our Shenzhen travel guide
Luxury family-friendly hotel near Mission Hills Ecological Sports Park
Located close to Shenzhen Guanlan Landscape and Cultural Park, Hard Rock Hotel Shenzhen provides an adjacent golf course, a poolside bar and concerts and live shows. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. In addition to a rooftop terrace and designer shops on-site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Buffet breakfast (surcharge), luggage storage and a gift shop
Multilingual staff, a front desk safe and a banquet hall
Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 258 individually decorated rooms offer comforts, such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with rainfall showers and deep-soaking baths
LCD TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and recycling
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free self parking on site
Limited on-site self parking
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 for adults and CNY 60 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Restaurants on site
GMT +8 Lobby Bar
Hard Rock Cafe
Rhythm Kitchen
Sessions
Things to do
24-hour gym
36-hole adjacent golf course
Arcade/game room
Billiards/pool table
Concerts/live shows
Designer stores
Free children's club
Playground
Seasonal outdoor pool
Shopping
Ski passes
Ski storage
Family friendly
Arcade/game room
Free children's club
In-room cot
Lifeguards on site
Playground
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre (21,528 square foot of space)
Meeting rooms
Outdoors
In a national park
On the riverwalk
Pool loungers
Pool umbrellas
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Smooth flooring in public areas
Thin carpet in room
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
1 building
25 floors
Art Deco architecture
Banquet hall
Built in 2017
Comprehensive food waste policy
Comprehensive recycling policy
Lifeguards
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Meal delivery service
Room service
Tea bags/instant coffee
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Individual decor
Iron/ironing board
Laptop workspace
Office
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires guests to wear a swim cap in the pool.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CNY 300 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 18 kg per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 500.0 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CNY 100 for adults and from CNY 60 for children
Pet fee: CNY 300 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from April to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does Hard Rock Hotel Shenzhen have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM.
How much does it cost to stay at Hard Rock Hotel Shenzhen?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Shenzhen on 30 Mar 2026 start from ฿2,943, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hard Rock Hotel Shenzhen pet-friendly?
Yes, this property allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of CNY 300 per pet, per night. Service animals are exempt from fees.
How much is parking at Hard Rock Hotel Shenzhen?
Self-parking is free at this property.
What time is check-in at Hard Rock Hotel Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hard Rock Hotel Shenzhen?
Checkout is at noon.
Where is Hard Rock Hotel Shenzhen located?
This family-friendly Shenzhen hotel is located on the riverwalk, within 3 mi (5 km) of Mission Hills Ecological Sports Park and Shenzhen Guanlan Landscape and Cultural Park. Mission Hills Golf Club and Bao an Stadium are also within 12 mi (20 km). Mission Hills Station is 7 minutes by foot and Songyuanxia Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hard Rock Hotel Shenzhen Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
The rooms looked and felt modern and new to me. You could find USB charging ports and LED lights on the bathroom mirror. Besides the modern amenities, the room itself was spacious, with a large round bath tub as well as separate area for shower and toilet.
Breakfast served was buffet with both Western and Chinese food like congee and dumplings that you would get in most hotels in China.
Now for the area of improvement - My only complaint was the lounge. We had opted to buy the lounge package (Royal Royalty King room) that included access to the lounge during our stay, Having been to a lounge in Hong Kong, I was really surprised the lounge was just another room that looked like a restaurant than a lounge. There were tables and chairs but no comfortable sofas and space that you would expect from a proper lounge. Even the food choice was bad. You only got a tiramisu or strawberry (bite-sized) cakes and slices of watermelons and dragon fruits and that's all. Drinks were self-served from a coffee machine or from tea bags, or u could get a can of coke or a lager from the fridge. There was a bar that had no one.
Overall, I think this hotel is worth your money if you need to stay in the area. The staff service was exceptional. I am a Hard Rock pin collector and before I booked the hotel I asked if they would sell any pins there and they not only answered my query but also went to take and sent me pictures of the pins available. I think this was definitely above and beyond.
VINCENT
Stayed 1 night in Dec 2025
8/10 Good
Raymond
17 Aug 2024
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
access to a huge mall in few minutes. many choices for lunch and dinner.
the hotel is not new and the room is not so clean thoroughly. visible dust on the desk and socket.
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel:
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**Subject:** Thank You for an Amazing Stay!
Dear [Hotel Manager/Staff],
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable.
The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference!
As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests.
Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.