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Grand Chu Hotel

4.5 star property
Elevate your stay amidst vibrant nightlife and endless shopping options. Relax by day and let loose by night.

Choose dates to view prices

Located in Futian, Grand Chu Hotel offers an upscale retreat with a nightclub and shopping on site. Guests can unwind at the Yingtiange Sunan Centre spa or rejuvenate in the steam room, while staying connected with free WiFi. Enjoy meals at the on-site restaurant, host events in the banquet hall or meeting rooms, and plan activities with tour/ticket assistance.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

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Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 38 for adults and from CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Grand Chu Hotel pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Grand Chu Hotel?

Check-in begins at noon.

What time is check-out at Grand Chu Hotel?

Checkout is at 2 PM.

Where is Grand Chu Hotel located?

Located in Futian, this luxury hotel is within 1 mile (2 km) of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Bay and Mai Po Nature Reserve are also within 3 miles (5 km). Shixia Station is only a 5-minute walk and Huanggangcun Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

7.2

Cleanliness

6.4

Location

6.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 47 reviews
Rating 8 - Good. 19 out of 47 reviews
Rating 6 - Okay. 14 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

Reviews

Verified

6/10 Okay

KA WENG

Liked: Room comfort

平平庸庸

前台服務生似是新人 要等很久 碰巧酒店裝修 早上8點準時開工 酒店外觀不算新 但房間是挺舒適的
Verified

4/10 Poor

bright

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
service terible, taxi can not drive in, with laggage, i have to bring up via stairs. no hotel staff help
Verified

8/10 Good

Max

Liked: Room comfort

Nice staff but off the beaten track

Good news, the bed is soft and the service is great, not so good news, the Hotel has a KTV club (karaoke) which is loud and the corridors are also noisy into the early hours of the morning. Worst news, the Hotel is on "the wrong side of the tracks" which is to say that it is on the far side of a motorway Clover junction from where the night life/ bars / restaurants are. Taxi drivers don't like to take you there as they get lost and walking the couple of miles could be very confusing too.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

酒店年代太久，设施不全

这个价格不值，
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

전시장이랑 많이 가까운편은 아님

어두컴컴한 분위기라 뭔가 기분이 처지는 분위기임 그리고 전시장은 걸어서 갈만한 거리가 아닌듯 함
Verified

2/10 Terrible

MS LEE

Disliked: Staff & service, property conditions & facilities

영어가 안통하는 호텔

영어를 할 줄 하는 호텔직원이 거의 없다. 운 좋으면 할줄 아는 직원이 있고 어떤 날은 아예 없어 정말 불편하다. 중국어 할 줄 아는 사람만 이용해야 한다. 호텔 식당도 없다. 치약과 치솔값을 받고, 드라이어가 없는 호텔.. 정말 이런 호텔 처음입니다. 그런데 4성이라니ㅠㅠ 다시는 가고 싶지 않은 호텔..
Verified

6/10 Okay

ES

전시장에서 도보로 가능한 호텔

일단 전시장에서 도보로 가능해서 만족입니다. 호텔 시설은 전반적으로 중 정도로 봐야겠네요. 심천 물가가 많이 올라서요. 프런트 직원중 영어가능한 인원이 별로 없어서 조금 불편하기 했지만 그 때 마다 가능한 직원이 와줘서 큰 문제는 없었네요.
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Verified

8/10 Good

linna

Liked: Staff & service

the goods choice

its suitable for business trip,
Verified

8/10 Good

LINNA

Liked: Staff & service

GOOD QALITY

I WILL STAY AGAIN IF HAVE BUSINESS TRIP
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
现在的商务酒店居然没有网络！
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good

Room was clean.
Verified

8/10 Good

Mr. Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very good service but a little bit far away MTR station.
Verified

2/10 Terrible

TEA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare...

If you'r e not chinese or speak chinese avoid this place
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

酒店不錯

酒店服務員態度很好 但地方太偏僻
Verified

8/10 Good

SK

Liked: Cleanliness, staff & service

整體不錯，價錢合理

整體不錯，比較預期中的好，唯一淋浴水力不足，沒有牙膏牙刷提供。
Verified

4/10 Poor

viki

Disliked: Staff & service

hotel in business building

I dont mind so much but this hotel just for one night stay can be , nothing lse over there
Verified

8/10 Good

Mr Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy Room but need Chinese language skills

The Grand Chu hotel is located in the central area of Futian ... no train stations nearby, but many taxis passing by and easy access to all other parts of Shenzhen. The rooms themselves are very clean and modern, including the bathroom. Not extremely large (about 25m^2) but comfortable for a single person staying, and the bed was soft and comfortable (a rarity in China). Maybe because there was no window room, the room felt damp after a shower, even with the airconditioning turned on. Most of the staff spoke limited (ie. none) English but I had limited mandarin skills which was fine.
Verified

2/10 Terrible

Jocelyn

Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare

I paid USD160 a night for this place and expect a decent place to stay overnight. Needless to say, I was extremely disappointed. Expedia rated this place as 4 stars. I would give this place 1 star just because the staffs were helpful. My room came with a box spring and 1 inch thick mattress. Dirty shower/bathroom. No condiment, you will have to pay CNY10 which is not much, about USD1.60. Also, i found a cockroach on the floor. This place disgusts me and I will not come back to the same hotel.
Verified

6/10 Okay

Любовь

Liked: Cleanliness, staff & service

Хорошее расположение отеля

Данный отель расположен вблизи Кока-парка, где много инфраструктурных объектов делового центра: банки,офисы учреждений, торговые центры, линия () улица) ресторанов и кафе с европейской и азиатской кухней, крупный спа-салон. Стоимость поездки на такси небольшая.В номере отеля очень чисто, в отличие от его ресторанов. Кухня специфическая на любителя,в меню нет перевода составляющих ингредиентов блюда на англ.язык. Очень слабая Интернет-связь. WiFi можно пользоваться только в лобби отеля,в номере нет.
Verified

8/10 Good

el_nonoche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre supérieure (avec fenêtre) confortable et suffisamment spacieuse. Petit frigo disponible dans la chambre Restauration possible dans l'hôtel (correct). Proche de Coco park (17min à pied), pratique pour accéder à des restaurants un peu plus "européens" ainsi que de nombreux magasins (supermarché Carrefour, entre autres) ;-). Les seules ombres au tableau : 1- le personnel ne parle pas anglais, à part 1 ou 2 personnes mais assez difficiles à comprendre et pas toujours disponibles à la réception. 2- Pas de balance dans l'hôtel ou dans la chambre, prévoir un peson pour les bagages le jour du départ, histoire de ne pas avoir de mauvaise surprise à l'aéroport. 3- pas de wifi mais de l'ethernet et connexion pas très rapide
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

整潔

整體來就價格很合理，只是地方遠了一點
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

住处难找酒店外观看起来不错

只能打车去才找得到了。要走15分钟才能到购物公园地铁站
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
不錯
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall location is ok.

This is the first time I stay in such namely a 4 star hotel, I have book 4 rooms and stayed for 3 days, All our friends was very totally not satisfied with the lift, we stayed at the 7th floor and 11th floor, just can't imagine we were in hurry but the lift never stop at our floor, waited for 20mins, overall only the room is ok, at the chinese restaurant all staffs atitude need to be well train, they are very rude. I will never come back to stay in this hotel, we can rate them not even 1 2star.

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