Crowne Plaza Shenzhen Futian, an IHG Hotel, offers city center comfort and convenience. Relax in the garden or outdoor pool with sun loungers. Enjoy three restaurants from breakfast to dim sum. Practical amenities include dry cleaning and laundry services.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Gym
The current price is ฿3,436
฿3,436
฿4,006 total
includes taxes & fees
6 Apr - 7 Apr
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Located in Futian neighbourhood, Crowne Plaza Shenzhen Futian by IHG is connected to a railway/underground station. Travellers who have shopping on the agenda can visit Coco Park Shopping Center and Huaqiangbei, while those looking for another kind of activity may want to explore Shekou Ferry Terminal. Don't miss out on a visit to Window of the World. Make sure you get close to the area's animals with activities such as game drives and game viewing. Visit our Shenzhen travel guide
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Crowne Plaza Shenzhen Futian by IHG provides a free food/drink shopping service, shopping on-site and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Fitness classes and yoga classes are offered at the gym; Crowne Plaza Shenzhen Futian by IHG also has a garden, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also find perks such as:
An outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Express check-in, a gift shop and multilingual staff
Room features
All 391 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers and designer toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Carrianna
Connect (Lobby Lounge)
MR Cafe
Nishimura
Things to do
Fitness classes
Gym
Outdoor pool
Piano
Shopping
Stereo
Yoga classes
Family friendly
Grocery/convenience store
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
24-hour business centre
Computer station
Conference centre
Meeting rooms
Outdoors
Garden
Pool loungers
Pool umbrellas
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
41 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2006
Comprehensive food waste policy
Designated smoking areas
No plastic drinking straws
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV with premium cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 173 per person
Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
Rollaway bed fee: CNY 292.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel
Frequently asked questions
Does Crowne Plaza Shenzhen Futian by IHG have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Crowne Plaza Shenzhen Futian by IHG?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian by IHG on 6 Apr 2026 start from ฿3,436, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Shenzhen Futian by IHG pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Shenzhen Futian by IHG?
Self-parking is free at this property.
What time is check-in at Crowne Plaza Shenzhen Futian by IHG?
Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Shenzhen Futian by IHG?
Checkout is at noon.
Does Crowne Plaza Shenzhen Futian by IHG provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.
Where is Crowne Plaza Shenzhen Futian by IHG located?
Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Window of the World are also within 9 mi (15 km). Futian Station and Shenzhen Convention and Exhibition Center Station are within a 5-minute walk.
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Reviews
Crowne Plaza Shenzhen Futian by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Walking distance to/fro Futian Railway Station. Ideal if you take speed train to/fro GZ or West Kowloon (HK). Coco Park and Ping A Fin Ctr are within walking distance too. There are shopping and restaurants. We go most places via didi otherwise you can consider taking Futian MTR.
Grace Emily Choon Tin
Stayed 2 nights in Nov 2025
10/10 Excellent
Teddy
22 Nov 2024
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
It was very convenient for walking to Futian railway station to Hong Kong.
The staff at the front desk were very friendly and worked efficiently for my registration.
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Lautaro
Stayed 4 nights in Mar 2025
8/10 Good
Sau Wai Tien
3 Nov 2025
Liked: Cleanliness, staff & service, amenities
I don’t like carpet on the floor, looks very old and dirty . Staffs are very friendly and polite. Cleaning service is very efficient but I can see the bathroom tiles has mould on the wall inside bathroom. Otherwise all good.
Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza.
Very safe and convenient area, love it a lot!!
The room is nice and comfortable. The location is convenient to reach big shopping mall like CoCo Park. The area around is quiet and near the Metro…..The breakfast is good…however it’s a bit crowded.