It was my second stay in the hotel which is located at a distance away from the heart of town. It was not too easy to get a taxi. Though a bit old, the hotel is kept in good and clean condition. Although I was allocated with a room with no balcony this time, it is still spacious and comfortable. With only a few restaurants in the vicinity, it gives me not much choice.
We visited Shenzhen to go to the various parks and from the hotel we walked to the Metro about 5 minutes. The trains were fast and the system efficient. The staff as far as one or two knew some English, showed us the various locations and which train to catch. The pool and gym is nice, but due to a foot injury, I could not use them but if we go to Shenzhen again I would stay at this hotel. It is also close to a few food take out places which is handy.
Staffs are so how attentive but not friendly nor professional, this is my fourth time staying in this hotel and each time is getting more disappointing and discomforting, security is good and location is convenient but that is about all. If the standard is dropped to two stars, everything with this hotel is overpriced and overrated. i was hopeful that this hotel would improve after my last stay but now, I have completely gave up my hope. I will NOT stay in this hotel again.
Towels were all hard and uncomfortable, no assurance that these towels can be used on human bodies, water pressure is also weak too.
Slow wifi, a lot of traffic outside the hotel and very noisy in the room due to old windows / doors. Old equipment in the gym, but still possible to use. If you wanted to use a glass, spoon etc in the kitchen department in the room, you had to pay rent for it. I ate food in the restaurant and became sick (stomoch) for the first time in my life in China(more than hundred visits) Could have been the water they served. I asked if it was purified and of course they said "totally safe..." My mistake drinking it... ;-I