Struttura stupenda e pulita.
Si mangia bene.
Peccato il vino caldo e poca scelta nei liquori.
Il wifi funziona solo in reception, e a volte salta anche lì.
L'animazione è allegra e simpatica
เข้าพัก 8 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
marc
1 มี.ค. 2017
ชื่นชอบ: พนักงานและบริการ
Pier naar zee afgesloten
Prachtig gelegen hotel maar kamers hebben dringend vernieuwing nodig. Grote fout, normaal kan je gaan eten in de zusterhotels in de buurt, allen zijn gesloten. 2De enorm nadeel, de pier om in de zee voorbij,het rif te geraken is afgesloten. Wil je snorkelen moet je 1 km verder gaan in het gesloten hotel, gewoon belachelijk! A la carte kan je de speciale restauranrs niet noemen, er wordt gewoon een menu geserveerd, kwaliteit was dan nog eens slechter dan het buffet. Het buffet daarentegen is wel variërend en vrij smaakvol. Free wifi,is enkel in de lobby van 10 uur tot 24 uur, het restaurant en bar vlakbij hebben geen bereik! Wil je overal internet betaal je 8 € per dag, en ook deze faalt regelmatig. Aan het strand super vriendelijk personeel net zoals in het restaurant. In de bar moet je dranken zelf bestellen, daarna wordt het gebracht. Hier kan se service iets beter. Ook een nootje of,zoutje bij de apero is niet voorzien; voor ons krijgt het hotel een zes op tien, vooral de afgesloten pier werkt op onze zenuwen.
Great 9 days stay at Charmillion Club Resort. The staff are really going above and beyond to please the guests. Good dining options, the Japanese restaurant is a must but gets booked up very early. Thanks for the fantastic stay
This was probably the worst hotel experiences EVER! I stayed at this venue for many days and I'll just list a few problems.
1. MOSQUITOES EVERYWHERE - I spent my first night hunting mosquitoes for hours, and ended up getting bit around 10 spots over one night. Changed a room but still had to hunt them down before going to bed, everynigh.
Don't even think about stepping outside of your room at night, your body will be COVERED with 'em mosquitoes
2. Room Condition - Dirty, not thoroughly cleaned, mosquito stains with dried up bloods in many places, Mirrors left with spots, tiles are dirty, floor lights constantly flickering so I stopped using.
3. Phone - does not work and no clear direction to the counter
4. room cards - for three nights, had to go back to the front many times to reset my key.
5. Safety Lockbox - did not work on my first room
6. towels and waters? - seems like they do not restore the room amenities when they clean. New Towels and waters were provided when it's all used up. if they did, only one bath towel and one hand towels were provided..
Overall, probably the worst rooms I have ever stayed on.
If I had to find something good about this place,
Staffs were fairly friendly and the property itself, right next to the beach front, was nicely located.
It’s important that if you enter any hotel you find it clean, but this hotel is not, the room condition not the best and I can’t say it’s five star hotel maybe I can rate it as three star hotel only.
The only good things that I am glad of is the food in the all inclusive main restaurant, the quality of food very good and there is a lot of choices.
-Very bad experience concerning the service specially there were no precautions for Covid-19.
- Room is good but toilets smells so bad.
- No professional receptionists.
- Restaurant is crowded with guests and the guests service themselves with no minor Covid-19 social distancing.
- The hotel is in cost savings mood so most of the food and drinks are low quality.
- The hotel is full of mosquitoes.
- in the room, air-conditioning is set to heating only so you will be all the time in very hot unhealthy atmosphere. Also the air conditioning has loud noise with no response from the hotel to fix anything.
- No value you get for the price you pay.
- Booked 3 nights but couldn't stay more than one and when asked for early check out they started to lie that it has to be claimed by Hotels.com although that Hotels.com called them many times to refund my money but they let me wait for 3 hours before they refund me and only when I started to shout and getting angry.
- A very bad experience.
Das Personal ist sehr zuvorkommend und aufmerksam, stets freundlich.
Die Parkanlage und der Pool- und Strandbereich sind immer unter Aufsicht und sehr gut gepflegt.
Das Essens-Buffet ist sehr vielfältig, die Zubereitung der Speisen teilweise etwas unsorgfältig. Es ist vor allem auf die vielen Italiener und Russen ausgerichtet, die auch den ganzen Essensbereich etwas domoinieren. Schade, dass die Weegwerf-Mentaliatät der Russen hier so sichtbar ist, dass sie Berge auf die Teller nehmen, dann aber wenig davon essen und den Rest wegschmeissen (lassen).
Die Guide, die Touren und Aktivitäten verkaufen wollen sind am Stran allgegenwärtig, aber nicht aufdringlich.
Excelente Resort, com ótimas opções de comida saborosa, equipe para te atender super qualificada, diversas opções de passeios oferecidos e animações no resort deixam seu dia e suas férias ainda mais completas, super recomendo!
big hotel, decent food, nice beach, good staff ove
comparatively speaking its a good hotel very big. well trained staff, one chef was excellent always very polite but the team in general is professional. good facilities and good beach
Отель хороший, но мы к сожалению попали в полупустой отель, поэтому многие услуги были ограничены, летали компанией друзей, питание не балует разнообразием, алкоголь местный весь разбавленный, персонал дружелюбный, пантон не работает, песка на пляже практически нет, одни камни, в целом все было отлично, единственный минус персонал лобби бара...хамы, жмоты и тд, то стаканов нет, то алкоголя нет, то деньги им давай, хотелось дать по клавишам каждый раз когда их видишь! Спасибо анимации-Аня, Риа, Карина, Рамбо, вы суперпупер :) из-за них пришлось участвовать во всех конкурсах и дискотеках ;)
Lovely friendly staff, great pool and beach with plenty of fish to see just off the jetty among the coral. Our meal in the French a-la-carte restaurant was the highlight meal of our stay! We also did a snorkelling excursion down to the national park which we highly recommend. Overall a great hotel