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"The landlady was charmed by and gracious and very helpful. Would stay again."

"This hotel was very convenient for a stay off the ferry from Scrabster. It was clean and comfortable and the breakfast was lovely. Staff were friendly and helpful."

"our room was in a separate building from the main hotel, but the room was excellent, clean, comfortable and well maintained. We had breakfast in the main hotel, and also dined there one evening. The food was well cooked and tasty"

"Good location near ferry terminal"

"Excellent déjeuner, gentillesse de tout le personnel, salon de lecture, restaurant sur les lieux."

"Hotel was clean and comfortable. Right next to the main road and across the street from the harbor, but the noise wasn't an issue. Not a great many choices of bars/restaurants in Kirkwall, so having a bar and restaurant in the hotel was helpful. Restaurant is very nice, though you can order in the bar as well. Wifi didn't reach the bar or our room above the bar, but the lounge had good reception. Very walkable to shops, the cathedral, and the palace/castle."

"Staff is oustanding. Front desk, dining room , and pub. So helpful in every way. Would stay there again."

"The sister hotel to the Shore was where we needed to check in, it is undergoing refurbishment of its facade. The Shore was clean, easy access to the city center, and meet our needs. Parking was easy and the staff went the extra mile to help us with our luggage as there is no elevator at the Shore (we knew that at the time we made our reservation)"

"Very welcoming. Clean and well appointed. Breakfast is high quality with many choices. The owners are helpful. Highly recommended. We would definitely stay here again."

"Clean and comfortable room in a quaint village with driving access to beautiful and interesting sites. The shared kitchen and dining area was great."

"Great place to stay right at the end of the bus route that crosses the islands. Really good restaurant (especially for fish lovers!), super friendly and helpful staff, convenient for the Pentland Ferry - what’s not to like !"

"Clean room and commons nice location."

"Such attentive, friendly staff. Nothing was too much trouble and a great breakfast!"

"Excellent staff! The stay experience was enhanced by friendly customer service. Thank you very much!"

"We had a great stay here. Located in a historic building and a stones throw from the cathedral so easy walking distance to Kirkwall attractions and easy access to roads for all parts of the island. Very friendly welcome and a tasty breakfast each morning. It is a historic building so stairs and corridors but clean and safe with a comfy bed, what more do you need? We would happily go back to Orkney and hopefully when we do we will be able to book the West End Hotel for our stay."