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"Very friendly and helpful staff who were always willing to help. I would stay here again in the future as very convenient to train and local sight seeing places. "

"Excellent hotel,clean, luxurious,very friendly staff"

" Beautiful hotel with exceptional service and excellent staff "

"Really good location Very helpful staff Reasonable breakfast You can walk to mall and the bund"

"Hotel is clean and up to standards. Service staff are helpful. Some of the staff understand and speak basic English. Good location, its just beside the new world emporium and within walking distance to nanjing pedestrian road."

"When I arrived, I was told that my reservation information was not available and the front desk could not check me in. I could only communicate with the reservation website staff through the APP, which took about an hour to resolve. Fortunately, I was upgraded in the end, which slightly relieved my unpleasant mood."

"Amazing place to stay for a family trip. Very nice and friendly staff. Great Pearl and river view is awesome! Also, the Vue Bar at the 32 floor is fantastic!"

"Best hotel I've ever stayed at. Staff was lovely. I'm going to miss the shower and toilet which were both top quality."

"Excellent hotel right in the center of Shanghai"