First things first , the girls on the reception were nice but the language barrier was a bit of a problem. I’m sure English is spoken all over the world but I found many Chinese people still don’t get in with foreigners.
The police well where can I start ….
Lo suficiente como para pasar una noche previo a un vuelo.
Pablo
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Tom วันที่ 11 พ.ค. 2024
Gracias por tu comentario. Nos alegra saber que encontraste el hotel adecuado para pasar la noche antes de tu vuelo. Esperamos que hayas tenido una estancia cómoda y relajante. ¡Esperamos verte de nuevo en el futuro!
Thank you for your kind words! We're delighted to hear that you received excellent service during your stay. We strive to provide the best experience for all our guests, and we're glad that was reflected in your visit. We hope to welcome you back again soon!
Very convenient to be next to the airport in transit
Real
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Tom วันที่ 11 พ.ค. 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!
Great location with free shuttle to airport. Clean, functional facility with pleasant buffets. Definitely will recommend to colleagues needing to overnight near Shanghai airport
Lorraine
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tom วันที่ 11 พ.ค. 2024
Thank you for your wonderful review! We're delighted to hear that you found our location convenient, our facilities clean and functional, and enjoyed our pleasant buffets. We appreciate your recommendation and look forward to welcoming your colleagues in the future. If there's anything else we can do to make your next stay even better, please let us know!
We apologize for any inconvenience regarding the limited dining options due to your late arrival. Your feedback is valuable, and we will strive to improve our services to provide more dining choices for guests arriving late. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.
8/10 ดี
Sarah
เดินทางกับครอบครัวและเด็กเล็ก
18 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Room is not bad, price is 5 charge but facility is 3 , however the cleaners is very good , bath room , the door of the show box is no good, coming off anytime , there is a health and safety issue
Sarah
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tom วันที่ 24 เม.ย. 2024
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Pudong Airport. We're glad to hear that you found the room satisfactory and the cleanliness to your liking. However, we apologize for the issues you encountered with the bathroom facilities, especially the shower door. Your safety and comfort are our top priorities, and we take reports of such issues very seriously. We have alerted our maintenance team to fix this problem immediately to prevent any safety risks. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
10/10 ดีเลิศ
Gloria
15 เม.ย. 2024
Gloria
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Tom วันที่ 11 พ.ค. 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!
Great to hear that everything was perfect during your stay! We look forward to welcoming you back to the Holiday Inn Express Pudong Airport in the future.
8/10 ดี
Yong
14 เม.ย. 2024
Clean and quiet
Yong
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tom วันที่ 24 เม.ย. 2024
Thank you for your feedback. We're glad to hear that you found the Holiday Inn Express Pudong Airport clean and quiet. We strive to provide a comfortable and serene environment for all our guests. We look forward to welcoming you back soon!
8/10 ดี
Kwaku
14 เม.ย. 2024
Kwaku
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tom วันที่ 11 พ.ค. 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!
Great to hear that everything was perfect during your stay! We look forward to welcoming you back to the Holiday Inn Express Pudong Airport in the future.
We're thrilled to hear that you enjoyed your stay at the Holiday Inn Express Pudong Airport and found it very nice and clean. It's great to know that you also enjoyed the breakfast. We appreciate your kind words and look forward to your next visit!
Thank you for your positive feedback regarding our location and pricing. We're delighted to hear that you found our hotel conveniently located and our rates to be reasonable. At the Holiday Inn Express Pudong Airport, we strive to provide great value to our guests by offering comfortable accommodations at competitive prices, along with easy access to the airport and nearby areas. We look forward to welcoming you back in the future and continuing to meet your expectations. Thank you for choosing us for your stay!
This is a reasonable airport overnight hotel. The rooms are very simple, clean and practical. The shuttle back and fore to the airport is not as frequent as the counterparts in the USA.
Henry
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tom วันที่ 8 เม.ย. 2024
Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms to be simple, clean, and practical for an overnight airport stay. It's great that these aspects met your needs.Regarding the shuttle service, we appreciate your feedback. We constantly strive to improve our services, and insights from our guests are invaluable for this process. We'll look into our shuttle frequency and explore ways we might align more closely with the expectations set by our counterparts in the USA to enhance convenience for our guests.Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thank you for choosing the Holiday Inn Express Pudong Airport, and we look forward to welcoming you back.
We had 11 hours between flights and this hotel was ideal for some sleep, a shower, breakfast and a shuttle bus back to the airport.
Philip
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tom วันที่ 8 เม.ย. 2024
Thank you for choosing our hotel for your layover needs. We're delighted to hear that we could provide you with a comfortable place to rest, refresh, and refuel during your travel. It's great to know that our location, along with the amenities such as the shower, breakfast, and shuttle bus service, contributed positively to your journey. We understand how important it is for travelers like yourself to find a convenient and comfortable spot between flights, and we're glad we could offer just that. We look forward to being your choice of accommodation again when your travels bring you back our way. Safe travels!
6/10 พอใช้
Kana
21 มี.ค. 2024
ชื่นชอบ: ความสะอาด
The hotel is very close to the airport so it was really convenient and the room is clean and new so I recommend this hotel for that. But the staff is ok. When I check in, I hardly hear him. He did what I asked but can’t say nice. Maybe it’s Chinese standard. But after the long flight, I would have appreciate a small smile. Anyway overall, as a transit tourist, it’s good enough.
Kana
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tom วันที่ 8 เม.ย. 2024
Thank you for taking the time to share your experience and for recommending our hotel based on its proximity to the airport and the cleanliness and newness of our rooms. We're glad that these aspects met your expectations and contributed to a positive stay.We appreciate your feedback regarding the interaction with our staff. Providing warm, attentive, and welcoming service is important to us, and we apologize if we fell short of conveying this during your check-in. Your comments offer valuable insight, and we will address this feedback with our team to ensure our service matches the comfort and convenience our guests find in our facilities.We're happy to hear that, overall, your transit stay was satisfactory. We understand the importance of every aspect of your experience, especially after a long flight, and we hope to fully meet your expectations in the future. Thank you for choosing us for your travel needs, and we look forward to the opportunity to welcome you back with a smile. Safe travels!
Not a bad place to stay if you have flight overnight transfer.
Kai
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tom วันที่ 19 มี.ค. 2024
Thank you for sharing your thoughts! It's good to hear that our hotel served as a convenient option for your overnight flight transfer needs. We aim to provide a comfortable and hassle-free stay for travelers, especially those in transit. If there's anything specific you enjoyed or think we could improve on for future stays, please let us know. Looking forward to welcoming you back next time you're in need of a restful stopover. Safe travels!
Close to the airport and good shuttle bus service.
There are no stores around the hotel.
JUNZO
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Tom วันที่ 19 มี.ค. 2024
Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient for airport access and were satisfied with our shuttle bus service. However, we understand the concern regarding the lack of stores in the immediate vicinity of the hotel, which can be inconvenient for some guests. For future stays, please feel free to inquire at the front desk about any nearby amenities or options for obtaining necessities, as our staff may have recommendations or solutions to help enhance your stay. We appreciate your input and look forward to the opportunity to serve you again, ensuring a more comfortable and convenient experience.
The hotel is very close to the airport so it was really convenient and the room is clean and new so I recommend this hotel for that. But the staff is ok. When I check in, I hardly hear him. He did what I asked but can’t say nice. Maybe it’s Chinese standard. But after the long flight, I would have appreciate a small smile. Anyway overall, as a transit tourist, it’s good enough.
10/10 ดีเลิศ
Eunseok
29 ก.พ. 2024
Eunseok
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tom วันที่ 5 มี.ค. 2024
Thank you for your positive feedback! We're delighted to hear that you found your experience at the Holiday Inn Express Pudong Airport to be perfect. Our team strives to provide the best service and comfort to all our guests, and knowing we met your expectations is incredibly rewarding. We look forward to welcoming you back in the future for another great stay. Safe travels and take care!
8/10 ดี
David
27 ก.พ. 2024
David
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tom วันที่ 8 เม.ย. 2024
It's great to hear you'd rate your experience as four out of five! It sounds like things were mostly positive. If there's anything specific that stood out to you or areas you think could use improvement, I'd love to hear more about it. Your feedback is valuable in helping to enhance experiences.
Dear Guest,We're thrilled to hear that you've enjoyed your stay with us very much! Thank you for choosing the Holiday Inn Express Pudong Airport. We look forward to welcoming you back again soon.Warm regards,The Team at Holiday Inn Express Pudong Airport
Only stayed one night. The room is small but was nice and clean. The airport shuttle is very convenient. Breakfast has both western and asian food choices.
Yashan
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tom วันที่ 8 ก.พ. 2024
It's good to know that even though the room was small, you found it nice and clean, and the airport shuttle added to the convenience of your stay. Having a variety of breakfast options to cater to different tastes can really enhance the experience. It seems like the hotel managed to meet your needs for a short stay, offering both comfort and convenience. If you have any more insights or suggestions, feel free to share!
6/10 พอใช้
G
เดินทางเพื่อธุรกิจ
5 ก.พ. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Een alleszins redelijk hotel
G
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 8 ก.พ. 2024
A rating of 6 out of 10 suggests there were aspects of your stay that were satisfactory, but there's room for improvement. If you have any specific feedback on what could have made your experience better or what you liked about your stay, sharing those details could provide valuable insights for improvements or highlight the strengths. Thank you for sharing your rating!
10/10 ดีเลิศ
Xiao Ying
2 ก.พ. 2024
Xiao Ying
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tom วันที่ 8 เม.ย. 2024
The hotel is very close to the airport so it was really convenient and the room is clean and new so I recommend this hotel for that. But the staff is ok. When I check in, I hardly hear him. He did what I asked but can’t say nice. Maybe it’s Chinese standard. But after the long flight, I would have appreciate a small smile. Anyway overall, as a transit tourist, it’s good enough.
8/10 ดี
YASUHIDE
1 ก.พ. 2024
YASUHIDE
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 4 ก.พ. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
A three out of five rating suggests that your experience had its ups and downs. If there are specific areas where you feel improvements could be made or aspects that were particularly satisfying, sharing more details can provide valuable insights for future enhancements. Your feedback is important, and I'm here to listen and assist in any way I can.
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
8/10 ดี
Nobuyuki
26 ม.ค. 2024
Nobuyuki
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 4 ก.พ. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
Staff were okay friendly, English communication just about gets you through.
I missed a message saying that there’s a shuttle bus but eventually found out. Couldn’t get a taxi as didn’t have cash. Shuttle timings are quite spaced apart in the evening. Not a walkable distance between Hotel and airport.
One massive down side is that there is no restaurant/room service so do be aware of that! There is only a vending machine with one range of cup noodle (was quite nice, a bit spicy but bearable) and beers.
Room was very clean, tidy, modern and spacious. Nice king size bed. Tv was quite difficult to operate so I gave up.
Estelle
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 4 ก.พ. 2024
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our staff friendly and that the room met your expectations in terms of cleanliness, modernity, and space. However, we apologize for the challenges you experienced regarding English communication, shuttle service information, and the availability of taxis without cash. We understand the importance of clear communication and convenient transportation, especially for guests traveling to and from the airport.We also note your disappointment with the lack of a restaurant or room service, and the limited options in our vending machine. Your feedback is invaluable as we continuously strive to improve our guest experience. We will take your comments into consideration for future improvements.Regarding the TV operation, we regret that you had difficulties and we will look into providing clearer instructions for our guests.We appreciate your compliments on the room and hope that, despite these issues, you had a comfortable stay. We hope to have the opportunity to serve you better in the future.
8/10 ดี
YUKIO
21 ม.ค. 2024
YUKIO
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 4 ก.พ. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
Stay the night to flight out next morning. Ty it can’t beat the price on this hotel right next to the airport. No food choice anywhere here, but ordering from any food app was easy. Or just pick something up before you come to the hotel.
Castle
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 16 ม.ค. 2024
Thank you for your feedback! We're glad to hear that you chose to stay with us for the convenience of catching your morning flight. While we may not have many food choices on-site, it's great that you found ordering from food delivery apps or picking up something before arriving at the hotel to be easy options. If you have any other suggestions or if there's anything else we can do to improve your experience in the future, please feel free to let us know. We hope to welcome you back again in the future!
We're thrilled to hear that you're satisfied with your stay! If you have any additional comments or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a wonderful experience. Thank you for choosing our hotel!
Thank you for your kind words! We're delighted to hear that you found our hotel nice. If you have any specific feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to hosting you again in the future!
10/10 ดีเลิศ
Hua
12 ม.ค. 2024
Hua
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tom วันที่ 4 ก.พ. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
Thank you for your glowing review! We're delighted to hear that you enjoyed the convenience, comfort, and excellent services at Holiday Inn Express Pudong Airport. We appreciate your recommendation and look forward to welcoming you back on your next visit. Safe travels!