โรงแรมและที่พักในชาลลอตต์

"Staff were accommodating!"

"The hotel was fantastic and we really enjoyed staying here, our only complaint would be that food was regularly taken away a half hour before the breakfast cut off of 9:30. The cereal would be shut down, waffle batter, or gravy dumped, or waffle irons turned off. If breakfast ended at 9 we would be sure to come down with more time, but my family anticipated a 9:30 cutoff that wasn't followed."

"The floor was nasty, felt damp. Used a white washcloth to wipe over floor and showed to reception person at checkout. Asked about a possible partial or full refund, was told it would take a manager's approval. Went nowhere from there. Would not recommend!"

"Our whole experience was grrat"

"I just loved it here. They also had a pool and a gym (although a bit dated, was functional). The staff were amazing, friendly and very helpful. They provided a lot of snacks if you have children. Breakfast was not the greatest, but I realize that it is hard to get a quality breakfast in many hotels, so I did not hold it against them. I found enough to be satisfied."

"Very disappointing stay. The room smelled of mildew, the hot water barely worked, and there were insects in the room. The continental breakfast was poor and well below expectations. The only positive was the friendly and helpful staff. I would not stay here again."

"Conveniently located between Southport waterfront and Oak Island. Clean & nice property."

"Staff is very nice. location is excellent. Room was very clean. no issues."

"The staff was courteous and helpful. The accommodations were clean. And the location was great for our trip Would stay here again."

"Staff was super friendly and helpful. Rooms are clean. Location was perfect to downtown Southport, ferry and local beaches. I’m just not a fan of in the style of air conditioning but it wouldn’t prevent us from coming back."

"Great place. The staff, location and family atmosphere makes Captains Cove the perfect location for an old fashioned family beach vacation. After 15 years of visiting it feels like staying with friends and not just a hotel. I’ll be back soon!"

"Amazing location and great facilities."

"Nice place to stay with pretty much everything you need . Had a great time ! Be aware that the parking deck can be a struggle with full size trucks !"

"Il y avait une forte odeur d'humidité dans la suite."

"Clean"

"Room was dirty damp and smelly. The efficiency kitchen was disgusting, a total joke! Arrived at midnight so no choice but to spend the night! We talked to the staff at the front desk first thing in the morning and was promised a full refund which we never received. Contacted Expedia upon returning home and refund was denied because the room key was left in the room. We were only there for 6 hrs paid $936!! Terrible experience DO NOT RECOMMEND"

"The facility needs updated. Our room had a pathetic bathroom. The pocket door to the bathroom was scratched and sawdust accumulated where the door rubbed against the frame when opening and closing. There was mold growing in the corner behind the toilet. The toilet paper holder was lose. The shower floor looked like someone started to scrape it to refinish it and never finished. The threshold to the shower was filled with debris. Only hot item for breakfast was waffles. No warm eggs or...

"It was an old hotel that needs some remodeling."