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"The front desk staff was very friendly and helpful. Unfortunately, the room refrigerator did not work and we did not realize it until the next day so the takeout order (three meals) we purchased to take home had to be thrown away. "

"The rooms were supposedly non-smoking but had a stale smoke smell, especially on the third floor. There was no screen on our window even though we were able to open the window. There were loose tiles on the bathroom floor, so we needed to be careful not to injure ourselves. The light in the elevator area was out during our stay and others mentioned it had been out all weekend. Then there was the pool area; the chlorine and other chemicals were so strong I could not stand being in the pool area...

"Very clean, the pool and hotub areas were very well maintained. The staff were also very friendly and helpful. overall it's a very nice place to stay and great location too."

"The staff was very friendly and helpful. The breakfast bar was attended to with plenty of items and hot food. "

"Breakfast was not that great. Building is worn down. The room was fine. Workout room was closed. "

"Nice location,"

"Very Clean, convenient, great breakfast options and helpful staff"

"Not enough parking. Not enough choices for breakfast. No fruit. Hot tub was under maintenance. Pool was open, room clean, quiet, comfortable bed."

"Smelled horrific towels were dirty just not what was described online."

"First impression driving into the parking lot was not good. It contained many broken down vehicles and some even sitting on blocks. Inside the lobby was fine and our room was clean, but very outdated. No blackout curtains and no hair dryer. Hallway smelled like weed and the breakfast is pre-packaged Honey Buns."

"Cleanliness is subject to your own liking. I am a bit of a perfectionist and therefore it did not meet my standards. The bed linens and towels were clean. The hotel staff was very friendly and helpful. Breakfast was included and it was fine. I liked the coffee! Its and older hotel that needs repair. The pool was very nice and the kids loved it."

"Night Employee was rude made it seem like I was a bother to her, Breakfast was a joke Place looked like it maybe going through a remodel (i hope) door going into the bathroom was falling off lock on door to room barely worked had to go back to front desk 4 times cause keys wouldnt work. The lever to get out of on of the doors was broken and falling off hallway smelled of weed I wouldnt recommend staying there especially if you have kids"

"It was a well maintained property and was glad to receive an upgrade when I arrived. The breakfast could be better (especiallythe pancakes), but overall my stay was pleasant and will stay there again."

"Helpful and pleasant staff."

"Staff was friendly, but the room we were initially given was not clean and still contained someone else’s items. I’ve stayed here twice now and both times the way I was charged did not make any sense. It’s a convenient location, but I am not willing to monitor my card statement to make sure I was charged properly again."

"Clean room and good bed, good value for the price."

"Good location to Mall of America. We found it very annoying that the property charges $18 night to park in their parking lot! Lot wasn’t even close to anything else where others might be trying to park. Why charge guests?"

"Overall our stay was great."