โรงแรมที่มีสปาใน เสรนาพติมะ

"I would like to especially commend the Head of Guest Relations Gita Nail for truly saving our stay. While there were several issues initially, she stepped in with exceptional professionalism, empathy, and ownership. She listened patiently, acted swiftly, and genuinely went above and beyond to make things right. Her efforts not only resolved the situation but completely turned around our experience. She single-handedly restored our faith in the hotel and made us feel valued as guests. A true...

"Great beach property!"

"Good room and within walking distance to the beach. The hotel also offered beach towels, an umbrella and beach toys for kids"

"My fiancé and I booked a night at The Beach House. It was an amazing stay. Everything is so well looked after and well organised. Clean bathrooms and toilets, comfortable bed (which was much needed)—was a relaxing stay! Everything was taken care of. There was a bit of confusion at the reception with our IDs but that was handled well. We arranged for a couple massage and that was brought right up to us. We really appreciated the service 10/10. The staff was so helpful and so willing to arrange a...

"Room was very good Staff were very helpful and efficient. Great atmospheric.."

"Lovely grounds, clean pool, good service. Food good. Great choice."

"スタッフのPraveenには、アレルギー対応で十分な対応をしてもらいました。彼を含めたレストランスタッフのプロフェッショナルなサービスに感謝します。"

"Very relaxing and enjoyable stay - even in the rainy season - helped by making use of the on-site facilities. All staff we interacted with were extremely polite and helpful - we couldn't have asked for better service."