6/10 พอใช้
Amber
23 ต.ค. 2025
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful hotel exterior, and my room had a luxurious feel. However, the room had no hooks at all to hang anything not even in the bathroom and wardrobes were small. The lighting was awful in the bedroom also. The lock on my door was also broken so you didn’t have that extra security when you’re in the room. The cocktails were not the best and pre mixed a lot of the time. I had a few lovely cocktails made in the lobby bar in the evening by a very attentive barman. Really strange because in the day at the lobby bar, a waiter/ress would come and take your order but in the evening, only by the QR code on the table or self serve.
There are definitely areas to be improved. Very occasionally saw staff on roller skates but never ever came to take my order. Unprofessional manager at lobby bar shouting at staff 1 night, not nice to see.
Food was fantastic, so much choice and the Turkish A La Carte was divine! Service was 5*.
My 1st night when I checked in, as soon as I connected to wifi and came to my room I had a WhatsApp message from the night receptionist asking how I am and if there are any problems. Never experienced this before. I told him about the lock problem on the door and asked if he can get maintenance in the morning. The next day he continued to message later on and I told him it was not appropriate. I understand if he was trying to make sure everything was ok but he never informed maintenance so this messaging was questionable.
Overall a nice hotel but not 5*.
Amber
เข้าพัก 9 คืน, ตุลาคม 2025
