Serenity Bay Beach

Staff had great energy and were both smiley and professional.

The room was clean and comfortable. The staff were very attentive and helpful. The food at the Steakhouse was bey good; however, reservations to all restaurants were limited. We were there 6 nights and could only get into the Steakhouse once. Entertainment in the evening was nonexistent. The only area was a small lounge that was crowded every night. The pools and outside bar closed everyday at 6. Much of that area could be used for outdoor evening activities, such as movies, etc. The locals trying to sell drinks were very persistent, annoying, and rude. One man approached us (2 ladies) numerous times a day and made sexual comments. He made us very uncomfortable. Also we witnessed competing locals trying to rent jet skis get into a heated confrontation right in the middle of vacationers laying out. There needs to be more resort monitoring on the beach.

Immaculate room, very good restaurant with lots of options, helpful and courteous front desk staff