Terrace/patio

Reviews of Hotel Skypark Kingstown Dongdaemun

4 out of 5
Hotel Skypark Kingstown Dongdaemun
20, Jangchungdan-ro 13-gil, Jung-gu, Seoul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1003 reviews" "
Rating 8 - Good. 314 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Stayed 3 nights in Apr 2024
Response from Hotel Skypark Manager on 29 Apr 2024
Thank you for your feedback. We are glad to hear that you had a satisfactory experience at our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We appreciate your business and hope to see you again soon.

6/10 Okay

Beverly

Business traveller
Liked: Cleanliness, staff & service
There was no restaurant. The area was too sketchy for me to walk around to find food. I would not stay there again.
Stayed 3 nights in Apr 2024
Response from Hotel Skypark Manager on 25 Apr 2024
You chose Skypark Hotel with confidence, but I'm sorry that I made you dissatisfied with your trip. We will try our best to meet your expectations.

10/10 Excellent

tetsuya

Stayed 3 nights in Apr 2024
Response from Hotel Skypark Manager on 15 Apr 2024
ありがとうございます! 私たちはお客様に快適な宿泊を楽しんでいただけるよう、清潔な環境を提供することを最優先に考えています。 また、費用対満足度を高めるために努力しており、お客様に満足できるサービスを提供するために努力しています。 これからもSKYPARKホテルをご利用くださいますようお願い申し上げます。

8/10 Good

Javier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 5 nights in Apr 2024
Response from Hotel Skypark Manager on 11 Apr 2024
Thank you for choosing Skypark Hotel! We are glad that our hotel's geographical location in Dongdaemun helped you travel. If you need anything during your stay, please feel free to contact the front desk. We promise to do our best to provide you with the best accommodation, and we look forward to your continued use.

8/10 Good

Helen

Stayed 7 nights in Mar 2024

10/10 Excellent

Denean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel! I felt safe here as a woman travelling alone. The breakfast options were good and varied and it was incredibly handy to have a CU located in the hotel. My room was lovely and clean. A really good size. My only issue was that the Aircon kept the room at a warmer temperature than I would like. I'd definitely stay here again.
Stayed 6 nights in Mar 2024
Response from Hotel Skypark Manager on 5 Apr 2024
Thank you for choosing Hotel Skypark with confidence! I'm glad that the convenient location and interior facilities of the hotel helped you travel to Korea. We always strive to provide you with the best accommodation. We look forward to your next visit.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty hidden. But once we got there and was exploring the city it was a great location.
Stayed 7 nights in Mar 2024
Response from Hotel Skypark Manager on 29 Mar 2024
Thank you for using Hotel Skypark! I'm glad that the location of the hotel helped you tour Korea. We always strive to provide you with the best accommodation. We look forward to your next visit.

10/10 Excellent

KIMBERLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. Its close to shopping and dinning area. Bus and subway train near by. The only thing i didnt like about the hotel was the heater on in the room. And i didn't know how to turn on rhe AC. So i just turn the heater off and had the window open.
Stayed 5 nights in Mar 2024
Response from Hotel Skypark Manager on 18 Mar 2024
Thank you for your feedback on the Skypark Hotel. We are sorry for the heating-related inconvenience to you. In winter, you can only use heating, not air conditioning, so if it's hot, you have to turn off the heating. If you contact the front desk next time you stay, we will do our best to help you without any inconvenience. We look forward to seeing you again.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Good grape smell in hallways.
Stayed 2 nights in Feb 2024
Response from Hotel Skypark Manager on 14 Feb 2024
Thank you for your valuable opinion. I'm glad you're satisfied with the good scent of our hotel. We do our best to ensure that all our customers enjoy a comfortable stay. We look forward to your second visit.

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Check-in is on the 14th floor. Great location for shopping and local foods. The 1st floor concierge speeks English, Japanese and Chinese. Currency exchange besides front desk and corridor connected to Hyundai shopping mall.
Stayed 3 nights in Jan 2024
Response from Hotel Skypark Manager on 29 Jan 2024
Thank you for sharing your great experience at our hotel. I am proud that our multilingual staff, currency exchange service, helped you stay. I hope to see you again at the hotel soon. Thank you.

6/10 Okay

Lau

Disliked: Amenities
Ok
Response from Hotel Skypark Manager on 26 Jan 2024
Thank you for your feedback. We are glad to hear that you had a satisfactory experience at our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We appreciate your business and hope to see you again soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start, very clean. Location made it very easy to get around the city
Stayed 3 nights in Jan 2024
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 17 Jan 2024
DEAR. MarkThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We will try to make sure that all guests staying are not uncomfortable. Thank you for your valuable review and look forward to seeing you again.

10/10 Excellent

Seiwoong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Thank you for sharing your experience with us. We are glad to hear that we were able to provide you with a comfortable stay. We strive to provide efficient and effective service to all of our guests, and we are happy to hear that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to SkyPark Hotel in the future.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible front deck staff Very unprofessional
Stayed 3 nights in Dec 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 9 Dec 2023
DEAR. GUESTThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We apologize for any inconvenience to you. We will always try to make sure that there is no inconvenience to everyone who stays. Thank you for your valuable review and I hope you have a great day. Thank you.

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Thank you for your feedback. We are glad to hear that you had a satisfactory experience at our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We appreciate your business and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Thank you for your feedback. We are glad to hear that you had a satisfactory experience at our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We appreciate your business and hope to see you again soon.

6/10 Okay

Jaclyn

Stayed 4 nights in Oct 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Thank you for sharing your experience with us. We are glad to hear that we were able to provide you with a comfortable stay. We strive to provide efficient and effective service to all of our guests, and we are happy to hear that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to SkyPark Hotel in the future.

4/10 Poor

Samuel

Stayed 5 nights in Oct 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Hello. First of all, thank you for your review. We apologize for the inconvenience caused by the unsatisfactory accommodation at Hotel SkyPark. Our hotel always listens to our customers and improves them. If you visit again next time, we will try to provide you with better service. Thank you.

10/10 Excellent

Soo Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best location for shopping and sightseeing. Parking was available in the hotel. Staff are friendly and helpful. The only thing that is disappointing is that you can hear noises in the early morning due to poor soundproofing. However, I did not hear it every day, but only heard it for about two days during my two-week stay. If I go to Korea, I will stay here again.
Stayed 13 nights in Oct 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 2 Nov 2023
DEAR. Soo YunThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We will do our best to ensure that all guests who use the hotel are satisfied. Thank you for your valuable review and hope to see you again.

10/10 Excellent

Soo Yun

Stayed 8 nights in Oct 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Thank you for your feedback. We are glad to hear that you had a satisfactory experience at our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We appreciate your business and hope to see you again soon.

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Hotel shower sprayer sprays onto the back end of the shower instead on one's body and water runs out of the tub onto the floor causes the shower to be flooded with water. Can't adjust the sprayer.
Stayed 1 night in Oct 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 12 Oct 2023
DEAR. DavidThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We really apologize for the inconvenience caused to you.We will always try to make sure that there is no inconvenience for everyone who stays.Thank you for your precious review and I hope you have a great day. Thank you.

8/10 Good

Michael

Stayed 2 nights in Oct 2023
Response from Hotel Skypark Manager on 1 Feb 2024
Thank you for your feedback. We are glad to hear that you had a satisfactory experience at our hotel. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We appreciate your business and hope to see you again soon.

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many restaurants and cafes are accessible by foot from the hotel. It was a large Deluxe Double Twin Room. There are two separate bathrooms and a separate room with a twin bed. One room has a bathtub and a vanity sink, while the other has a spacious shower and a toilet. The Hotel Skypark Kingstown Dongdaemun was a pleasant place to stay.
Stayed 2 nights in Aug 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 7 Sep 2023
DEAR. SoniaThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We are glad that you seem to have satisfied your stay at the hotel. Thank you for your valuable review and look forward to seeing you again.

10/10 Excellent

Caelum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and great staff. Good location too for walking to train station and shopping centres
Stayed 8 nights in Aug 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 31 Aug 2023
DEAR. CaelumThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We will try to make sure that all guests staying are not uncomfortable. Thank you for your valuable review and look forward to seeing you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again!
Stayed 2 nights in Aug 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 28 Aug 2023
DEAR. Scott This is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We will try to make sure that all guests staying are not uncomfortable. Thank you for your valuable review and look forward to seeing you again.

6/10 Okay

Mai, Chicago

Travelled with family and small children
Liked: Staff & service, amenities
Overall, Hotel Skypark was a good stay. The staff are friendly and courteous. Pros first. The location of the property is very convenient to get around since many bus stops and the metro station are within walking distance. So you can practically get to any part of the city within 30 mins. There are plenty of food options and shopping all around the hotel. So you'll never go hungry here. There's a coin laundry room on the 14th floor, but you need to have your own detergent. You can get that at the convenience store across the street if you don't bring any. And there are several points of interest nearby such as Dongdaemun Design Plaza (DDP) where you can take some nice pictures. Now the cons. The common areas of this hotel aren't air conditioned, so during my stay in the height of the summer, it was very uncomfortable. Even the elevators aren't air conditioned, so when the elevator was full, it was hard to even breathe. The condition of the rooms are okay, but my bathroom wasn't very clean. But I always disinfect with my own Clorox wipes anyway. The provided slippers weren't disposables ones, but foam reusable ones. That would have been fine, but they were cracked and kept tripping my son. That's about all I can think of. Overall, good value for the money, especially if you're planning for a longer stay.
Stayed 9 nights in Jul 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 31 Jul 2023
DEAR. MaiThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We are glad that you seem to have satisfied your stay at the hotel. All staff will always try to make a kind and clean hotel. Thank you for your valuable review and hope to see you again.

10/10 Excellent

Suzan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views and amazing location so close to amazing all night shopping
Stayed 2 nights in May 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 17 Jun 2023
DEAR. SuzanThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.All staff will always try to make a kind and clean hotel. Thank you for your valuable review and hope to see you again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Jeffrey, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area close to shopping, dining and sight seeing.
Stayed 4 nights in Apr 2023
Response from HOTEL SKYPARK KINGSTOWN on 13 May 2023
DEAR. Jeffrey This is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.Dear. DominiqueAll staff will always try to make a kind and clean hotel. Thank you for your valuable review and hope to see you again.

10/10 Excellent

Roy, Honolulu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large room on upper floor with view of the Dongdaemun Design Plaza. Easy self check-in and check-out kiosk with assistance provided by the hotel staff. Very conveniently located to the various markets shopping malls and subway lines.
Stayed 4 nights in Apr 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 7 May 2023
DEAR. RoyThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at this hotel.We are glad that you seem to have satisfied your stay at the hotel. Thank you for your valuable review and look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and I like the area around the hotel. The concierge is friendly but not too that helpful, for example, I asked for an ATM machine, instead of pointing me where they are, he just said "It's all over the buildings around the hotel and find it yourself.
Stayed 1 night in Apr 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 15 Apr 2023
DEAR. GUESTThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at HOTEL SKYPARK DONGDAEMUN. We're sorry for the lack of accurate guidance from the staff.We'll continue to make efforts to provide friendly and accurate guidance to all guests so that there is no inconvenience.Thank you for your valuable review and I hope you have a great day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Conveniently located right beside the Hyundai outlet mall. It is only a 5min walk to the Dongdaemun History and Culture Park Station and 15min walk to the famous Gwangjang Market. The room was generally clean and luggage storage was available.
Stayed 5 nights in Mar 2023
Response from HOTEL SKYPARK KINGSTOWN DONGDAEMUN on 26 Mar 2023
DEAR. GUESTThis is HOTEL SKYPARK KINGSTOWN DONGDAEMUN front desk.First of all, thank you for choosing to stay at HOTEL SKYPARK DONGDAEMUN.We will try to make sure that all guests staying are not uncomfortable. Thank you for your valuable review and look forward to seeing you again.

6/10 Okay

Kar Yan

Travelled with group
Disliked: Amenities, property conditions & facilities
Room was small. Free shuttle was cancelled.

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location near subway that serves main lines and vibrant with many malls that open till 4 am! Food aplenty and there is duty free outlets just next to hotel!

8/10 Good

Wan-Ning

10/10 Excellent

Wendy, Lehigh acres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute and clean. We got a themed room it was the Princess room. The room was a comfortable temperature and the shower had great hot water. Typical firm korean mattress. Loved the free parking and convenient shops and restaurants.
Stayed 2 nights in Dec 2022

10/10 Excellent

Edward

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and clean hotel
Stayed 3 nights in Dec 2022

10/10 Excellent

JISOO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in this hotel very much.
Stayed 8 nights in Nov 2022

10/10 Excellent

Man Yee

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
nice location

10/10 Excellent

Michael

Stayed 2 nights in Oct 2022

10/10 Excellent

Sha

Stayed 3 nights in Oct 2022

10/10 Excellent

Kevin

Stayed 1 night in Oct 2022

10/10 Excellent

Prathana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near subway and shopping mall / nice room
Stayed 5 nights in Oct 2022

6/10 Okay

M

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and neat👍
We feel satisfy during our 13-day stay in Skypark. Everything is good particularly for the location, cleanness, room size and staff. Staff are kind, friendly and helpful, especially the staff of concierge. There are plenty of food store and coffee stand nearby, some are open for 24 hours and a convenience store on the 14th floor of the hotel. Some minor deficiency are the weak Wi-Fi and water flow very slowly for the basin in the washroom. We will definitely stay here again for our next trip.
Stayed 12 nights in Sep 2022

2/10 Terrible

DONGHEE, santiago CHILE

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
교통좋고 편리하면 뭣하나. 일단 메니저나 스탭들이 딱딱하고 불친절하다. 기본적으로 자세하게 설명하기 싫어하고 억지로 말하는느낌을 지울수가 없다. 폭발하기 전 참았다. 그래서 장기연장 하지않고 다른대로 옮겼다.
Stayed 3 nights in Sep 2022

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Sep 2022

10/10 Excellent

David, Los Angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience is the word. The outlet mall and the quality restaurants are conveniently located in the same building. And the staff at the hotel are professional and friendly. They promptly responded and resolved issues, and were always courteous. Highly recommend it.
Stayed 6 nights in Sep 2022

8/10 Good

Mohsen, Rochester

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2022
Response from FRONT on 15 Sep 2022
Hello, I sincerely thank you for using the Sky Park Hotel Kingstown . We are also happy that you seem to have made good memories during your stay. Thank you for leaving a good feedback.