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"Plum Point Lodge is always a fantastic stay. From the beautiful views to the cozy rooms. Keeps us coming back over and over again."

"The staff is excellent. The room was spotless and had everything I needed. I come here every year in April and I will always stay at The Best Western!"

"Very clean and the staff was great! Beautiful hotel"

"The staff was helpful and friendly and so was the cleaning staff. Good location to downtown and restaurants. The breakfast area was a bit unorganized especially the microwave which was below the refrigerator. For the price it was good."

"Great location with wonderful views of Seneca Lake. Large rooms, quiet, but bed and pillows were too hard for us. Were told beforehand that the restaurant would not be open, but it actually was, did not eat there. Okay continental breakfast, decent coffee. Good spot if you’re on the wine trail."

"Acceptable place to sleep. Close to Del Lago. Internet was practically non existent and ATT phone service was poor. Remodeling. Would not stay again "

"Everything was great staff , food, accommodations can't wait to go back."

"Nothing I didn’t like.front desk staff was fantastic, breakfast was amazing, the fire pit incredible and I always love when a hotel allows me to park a motorcycle in the front covered area. Look forward to my next Geneva stay. Thank you from Canada"

"Had issue with no heat in the room."

"Very clean, convenient location."

"We stayed for the view of Seneca lake. The shower handle was off, the safe didn’t work and the pool was shut down because they were waiting on repairs and the windows looking into the pool room were broken. We chose this Hotel because Expedia gave it a great review. The outside garden landscaping was completely overgrown and needs attention. The only positive was the restaurant had great food. "

"Grounds are gorgeous, European look"

"Breakfast is good. Parking is easy and safe "

"This is an excellent property with great staff, & rooms and great views with plenty of amenities throughout the property"

"Horrible coffee. No microwave."

"Very clean. Staff was very nice! Bar area was nice. Smelled really nice in there!"

"The hot tub and pool were closed "

"Arriving at the Showboat Hotel our room was not acceptably clean. The floor was sticky and covered with dirt, mini fridge had mold, and the balcony had dirt/bird droppings that was clearly not kept up with. I called the hotel desk which is not in on the weekends, after speaking with hospitality we were sent a housekeeper. The only productive thing accomplished was that our fridge was switched out for a clean one. The employee “mopped,” resulting in the same floor dirt being pushed around. We...

"Very clean and spacious. We had a wonderful stay."