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del Lago Resort & Casino

4.0 star property
Hotel with 7 restaurants, in the vicinity of Montezuma Winery

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
Casino
4 bars/lounges
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments
Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Pet-friendly
Couples treatment room(s), sauna, steam room, body treatments

Spa

Spa del Lago has 14 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, prenatal massages, and Swedish massages. Types of treatments available include body scrubs, body wraps, detox wraps, and facials. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, steam room, body treatments
Hair salon

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(80 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(135 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service – dining

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 7 min drive - 9.0 km
  • Montezuma Winery - 9 min drive - 9.0 km
  • It's A Wonderful Life Museum - 10 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 11 min drive - 11.9 km

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Sauder's - ‬8 min drive
  • ‪Wendy’s - ‬11 min walk
  • ‪Circle K - ‬15 min walk

About this property

del Lago Resort & Casino

Upscale hotel near It's A Wonderful Life Museum
Located close to Waterloo Premium Outlets and Montezuma Winery, del Lago Resort & Casino provides a casino, a nightclub and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 66 casino gaming tables and 1700 slot machines. Treat yourself to a Swedish massage, a body scrub or a facial at Spa del Lago, the on-site spa. Make sure that you enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Smoke-free property, meeting rooms and luggage storage
  • Multilingual staff, ATM/banking services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 205 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Farmers Market Buffet
  • Food Court
  • Portico By Fabio Viviani
  • Sociale
  • Vine Bar & Grill

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Full-service spa
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM.

What time is check-out at del Lago Resort & Casino?

Checkout is at 11:00 AM.

Does del Lago Resort & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100.00 per vehicle applies.

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

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del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1091 out of 1533 reviews
Rating 8 - Good. 278 out of 1533 reviews
Rating 6 - Okay. 84 out of 1533 reviews
Rating 4 - Poor. 52 out of 1533 reviews
Rating 2 - Terrible. 28 out of 1533 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to stay for a quick casino trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and well decorated. Staff at check in was very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we had contact with were friendly & professional. Easy to park Clean rooms Good food
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing especially for the price - luxurious and spacious Lots of green areas outside to walk the dog Convenient to the highway but can’t hear the highway inside hotel Highly recommend the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and polite. The room was clean and organized! Will stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the size and cleanliness and the shower was life and i love the food and music
Stayed 1 night in Aug 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel that we always stay at when we are in the area .
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff.
Stayed 3 nights in Aug 2025

8/10 Good

schmika

Liked: Staff & service, property conditions & facilities
Nice time
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with our little furry pup! Great for late night check in too
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness
Very clean and nice places to eat
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were so comfortable and the room/bathroom were laid out nicely with great use of space. Love that the bathroom has the toilet separate.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I have stayed here with our two dogs on three occasions. Every time, we've had a lovely, clean, large and very comfortable room with an excellent bathroom. Front desk service is so friendly and helpful. Love that there are dining options and a great workout room onsite too. All that good stuff and the dogs stay free too!
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice parking. More directions from local roads needed.
Stayed 1 night in Aug 2025

10/10 Excellent

David G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here! Clean, friendly and well stocked room
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay. The rooms were nice, and the people were nice. The only issue is that the Expedia page for this place incorrectly states that a breakfast buffet is available, but that isn't true.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting. Great experience. Definitely worth the trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room. Clean spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a one night stay, everything was GREAT. Staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel. Wish they had a pool. Rooms are beautiful and clean. Very friendly staff! Really enjoyed our stay! Would definitely return!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property and centrally located for everything we wanted to explore!
Stayed 4 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great time, great restaurant, fun tables and dealers.
Stayed 1 night in May 2025